Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $113,800.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Travel Discounts
Professional development opportunities
Inclusive and diverse workplace
Job Description
Windstar Cruises, awarded the World's Best Small Ship Cruise line, is renowned for its intimate yacht-style experiences and unique voyages to some of the world's best small ports and hidden harbors. With a fleet composed of three sailing yachts and three all-suite yachts, Windstar Cruises carries between 148 to 342 guests, offering a highly personalized and immersive travel experience that is truly 180 degrees from ordinary. The company prides itself on delivering enriching travel experiences that inspire and broaden its guests' perspectives. The core of Windstar's success lies in its mission to imagine and deliver uniquely tailored adventures, its vision... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 3-5 years scheduling and crew rotation experience
- Experience in the cruise or airline industry preferred
- Proficient in Excel
- Experience with Adonis HR system preferred
- Strong communication skills
- Ability to maintain confidentiality
- Ability to work well under pressure
- Self-directed with strong analytical skills
Job Qualifications
- Self-directed strategic thinker with initiative, analytical and problem-solving skills
- Minimum of 3-5 years of scheduling and crew rotation planning
- Experience in the cruise industry or airline industry
- Demonstrated professional verbal and written communication skills
- Strong customer service skills and ability to work well in a team environment
- Strong Excel skills
- Experience with the Adonis HR system is preferred
- Ability to maintain a high level of confidentiality
- Ability to remain calm, composed and effective during fast-paced, stressful situations
- High school diploma or equivalent required, college degree preferred
Job Duties
- Maintain rotation schedules and communicate to vessels, manning agents and corporate managers regarding crew scheduling
- Assist in forecasting of scheduling and planning
- Review fleet occupancy and adjust planning as needed
- Ensure the ships are consistently staffed in all positions
- Analyze current crew rotations and staffing needs and ensure vacancies are communicated to appropriate manning agencies for recruitment
- Monitor and communicate with the Manager of Fleet Planning & Scheduling regarding all unscheduled crew moves and crew rotation issues
- Submit requests for crew travel
- Act as the liaison between the vessels and manning agencies regarding crew air, hotels, visa processing, training certification, etc.
- Maintain open dialogue with the Purser teams, onboard teams, and Corporate Managers to address all crew member requests and/or issues in timely manner
- Assist with special projects as requested
- Update Adonis with scheduling, filing of documentation and other items as needed
- Maintain confidentiality with respect to all Human Resources matters
- Perform other duties as assigned
Job Location
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