Crew Rotation Specialist

Miami, FL, USA|Onsite

Job Overview

Compensation

Type:

Salary

Rate:

Range $55,000.00 - $113,800.00

Benefits

Diverse and inclusive workplace

Equal opportunity employer

Opportunity to work with a world-renowned cruise line

Exposure to the travel and maritime industry

dynamic and supportive team environment

Job Description

Windstar Cruises is an esteemed small ship cruise line, globally recognized for providing an intimate yacht-style cruising experience. Awarded the World's Best Small Ship Cruise line, Windstar Cruises stands out for its unique voyages to some of the world's most enchanting small ports and hidden harbors. The company operates an exclusive fleet of three sailing yachts and three all-suite yachts, capable of carrying between 148 to 342 guests. This specialization allows them to offer personalized, immersive journeys that differ vastly from traditional large cruise liners, catering to travelers seeking luxury, privacy, and adventure wrapped into one maritime experience.

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Job Requirements

Minimum of 3-5 years of scheduling and crew rotation planning experience
Experience in the cruise industry or airline industry
Excellent verbal and written communication skills
Strong customer service skills
Proficiency in Microsoft Excel
Familiarity with Adonis HR system preferred
Ability to maintain confidentiality
High school diploma or equivalent
Ability to work under pressure and in a fast-paced environment

Job Qualifications

Self-directed strategic thinker with initiative, analytical and problem-solving skills
Minimum of 3-5 years of scheduling and crew rotation planning
Experience in the cruise industry or airline industry
Demonstrated professional verbal and written communication skills
Strong customer service skills and ability to work well in a team environment
Strong Excel skills
Experience with the Adonis HR system is preferred
Ability to maintain a high level of confidentiality
Ability to remain calm, composed and effective during fast-paced, stressful situations
High School Diploma or equivalent required, College degree preferred

Job Duties

Maintain rotation schedules and communicate to vessels, manning agents and traveling/corporate managers regarding crew scheduling
Assist in forecasting of scheduling and planning
Review fleet occupancy and adjust planning as needed
Ensure ships are consistently staffed in all positions
Analyze current crew rotations and staffing needs and ensure vacancies are communicated to appropriate manning agencies for recruitment
Monitor and communicate with the Manager of Fleet Planning & Scheduling regarding all unscheduled crew moves and crew rotation issues
Submit requests for crew travel
Act as the liaison between the Vessels and Manning Agencies regarding crew air, hotels, visa processing, training certification, etc.
Maintain open dialogue with the Purser teams, onboard teams, and Corporate Managers to address all crew member requests and/or issues in a timely manner
Assist with special projects as requested
Update Adonis with scheduling, filing of documentation and other items as needed
Maintain confidentiality with respect to all Human Resources matters
Perform other duties as assigned

Job Location

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