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Crew Member - Restaurant

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $12.50 - $15.75
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive base pay
Sign-On Bonus
health coverage
Tuition Reimbursement
two weeks of vacation after a year of service

Job Description

Dunkin' Donuts is a premier global quick-service restaurant brand that specializes in serving delicious coffee, donuts, and baked goods. Known for its commitment to quality and customer satisfaction, Dunkin' Donuts aims to create an extraordinary company culture where aloha, mutual respect, and teamwork are at the core of everyday operations. The brand emphasizes a work environment where employees enjoy their jobs, care about one another, and hold a strong sense of accountability and integrity. Inspired by the spirit of aloha and its island heritage, Dunkin' Donuts fosters a workplace where doing the right thing by each other, customers, and business... Show More

Job Requirements

  • High school diploma or equivalent
  • Must be able to fluently speak/read English
  • Capable of counting money and making change
  • Able to operate restaurant equipment (minimum age requirements may apply)
  • Successfully completes all training including Dunkin' Donuts Online University requirements, basic restaurant training, and Human Resource Training
  • On the job training provided by the Restaurant Manager and Assistant Restaurant Manager
  • Expertise in the baking business
  • Creative and able to come up with decorative designs

Job Qualifications

  • Must be able to fluently speak/read English
  • Capable of counting money and making change
  • Able to operate restaurant equipment (minimum age requirements may apply)
  • High school diploma or equivalent
  • Successfully completes all training including Dunkin' Donuts Online University requirements, basic restaurant training, and Human Resource Training
  • On the job training provided by the Restaurant Manager and Assistant Restaurant Manager
  • Expertise in the baking business
  • Creative and able to come up with decorative designs
  • Guest focus – anticipate and understand guests’ needs and exceed their expectations
  • Passion for results – set compelling targets and deliver on commitments

Job Duties

  • Communicate appropriately with team members, treating others fairly and with respect
  • Respond positively to feedback and direction given
  • Hold themselves accountable for their responsibilities on their shift
  • Adhere to schedule and arrive ready to work on time
  • Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience
  • Respond to specific guest needs and resolve problems with a sense of urgency
  • Adhere to Brand standards and systems, delivering quality food and beverage to each guest
  • Maintain a clean and neat workstation
  • Complete thorough cleaning of guest areas as directed
  • Complete all required training and support the training of other team members
  • Effectively execute restaurant standards and marketing initiatives
  • Prepare all products following appropriate recipes and procedures
  • Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security
  • Comply with all restaurant policies

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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