Wonder logo

Crew Member - Great Pay and Benefits

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $17.50
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

free meal during shift
employee discount
1.5x pay on company holidays
Medical insurance
Dental Insurance
Vision Insurance
Employer-paid life insurance
401(k) retirement plan
Employer health savings account (HSA) match
Employee Stock

Job Description

Wonder is a pioneering mealtime platform dedicated to making world-class food accessible to everyone. Unlike traditional single-restaurant eateries, Wonder offers a diverse culinary experience by enabling customers to mix and match dishes from over 20 exclusive restaurants in a single order. This innovative approach ensures that everyone gets exactly what they're craving, whether it's tacos, Thai, or other global flavors, all delivered with zero delivery fees or available for dine-in and pickup at convenient Wonder locations. Each dish is meticulously made to order by Wonder's skilled culinary team and served fresh and hot on-site, emphasizing quality and customer satisfaction. Beyond the culinary experience, Wonder operates and controls every facet of the dining experience, from recipe development through to the technology that powers the ordering process. This end-to-end management allows the company to maintain unparalleled standards in quality, variety, and consistency at scale.

The role of a Team Member at Wonder is critical in bringing this unique dining experience to life. Team Members play a multifaceted role that combines food preparation, customer service, and operational excellence to create an inviting and seamless guest experience. Working at Wonder means being part of a fast-paced, dynamic environment where every day presents new challenges and opportunities for growth. Whether you are looking to advance your career in hospitality, develop new culinary skills, or join a friendly and supportive team, this role offers an excellent platform for personal and professional development.

Team Members are responsible for preparing menu items in accordance with Wonder's high standards, maintaining clean and organized workstations, and adhering strictly to food safety guidelines, including proper temperature control and storage. Additionally, they manage inventory, ensure orders are accurately prepared and dispatched, and uphold the highest sanitation levels to keep the kitchen and dining areas pristine. Customer-facing duties include warmly greeting guests, facilitating their orders, assisting with pickups and payments, and supporting the use of the Wonder app. Team Members also participate in local marketing efforts such as street engagement and flyer distribution to help drive community awareness and business growth.

Wonder offers competitive compensation with a base pay rate of $17.50 per hour and an additional $2.00 hourly premium for overnight shifts between midnight and 5 AM. Opportunities to earn more include bonuses for Certified Team Members and Trainers. Employees enjoy a range of benefits including free meals during shifts, employee discounts, 1.5 times pay on company holidays, medical, dental, and vision insurance, 100% employer-paid life insurance, a 401(k) retirement plan, employer contributions to health savings accounts (HSA), employee stock options, and clear pathways for advancement into trainer and supervisor roles. The company strongly values diversity, equity, and inclusion and commits to fair hiring practices, ensuring a supportive and positive work environment for all team members. Join Wonder to be part of a growing, stable company known for its innovation in the food service industry and its dedication to making great food accessible to everyone.

Job Requirements

  • Must be 18 years old and legally authorized to work in the US
  • Must be able to lift 50 pounds
  • Must be able to stand for a full shift while working
  • Must have weekend availability

Job Qualifications

  • 6+ months of experience in a fast-paced kitchen or customer-facing role
  • Ability to work with speed, accuracy, and strong attention to detail
  • Solid organization, clear verbal communication, and ability to follow directions
  • Team-oriented with basic knowledge of food safety and sanitation practices

Job Duties

  • Prepare menu items to Wonder standards while keeping stations clean, stocked, and organized
  • Follow HACCP and all food-safety guidelines, including proper temperatures and storage
  • Manage inventory scans, pack accurate portions, and ensure every order is correct before it goes out
  • Greet guests warmly and assist with orders, pickups, payments, and the Wonder app
  • Share knowledge about our concepts, support meal-kit and delivery operations, and ensure dispatch accuracy
  • Participate in light local marketing activities such as flyers and street engagement
  • Maintain top-tier sanitation and cleanliness across kitchen and dining areas
  • Wash, clean, and restock cookware, utensils, and equipment throughout the shift
  • Manage trash and recycling properly and report equipment issues promptly
  • Support teammates, jump in where needed, and maintain a positive, high-energy environment
  • Perform additional duties as assigned
  • Work in a positive, energetic environment where teammates support each other and leaders invest in your development

Job Criteria

Experience

Entry Level (1-2 years)


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