
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $18.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
free meal during shift
employee discount
1.5x pay on company holidays
Medical insurance
Dental Insurance
Vision Insurance
Employer-paid life insurance
401(k) retirement plan
Employer health savings account (HSA) match
Employee Stock
Job Description
Wonder is a pioneering mealtime platform dedicated to making world-class food accessible to everyone. Founded with the vision of transforming how people experience dining, Wonder offers a unique blend of culinary innovation and convenience by combining dishes from over 20 exclusive restaurants into a single order. This revolutionary concept allows customers to satisfy diverse cravings effortlessly, enjoying a vast selection ranging from tacos to Thai cuisine without any delivery fees. Whether dining in or picking up at a local Wonder location, patrons can expect freshly prepared, hot meals crafted by an expert culinary team on-site.\n\nOperating at the intersection of technology and gastronomy, Wonder takes full ownership and control of every aspect of the dining experience. From recipe development through to the technological infrastructure supporting order management and delivery, Wonder ensures consistent quality, variety, and reliability at scale. This approach not only streamlines operations but also allows the company to provide an exceptional level of service and customization to its customers.\n\nThe company culture at Wonder is vibrant, inclusive, and growth-driven, offering opportunities for career advancement within a fast-paced and supportive environment. The Natick location, where this position is based, represents an exciting phase of expansion with new stores and team openings regularly, making it an ideal place for motivated individuals looking to grow and develop their skills in food service.\n\nThe Team Member role at Wonder is integral to delivering outstanding customer experiences. This role involves much more than basic food preparation; it encompasses hospitality, sanitation, inventory management, and active engagement with customers. Team Members at Wonder are empowered to master multiple roles, enhance their competencies, and contribute meaningfully to the company’s mission of making great food accessible. Both full-time and part-time positions are available, with a competitive base pay rate of $18.50 per hour. Overnight shifts earn an additional $2.00 per hour premium for work conducted between midnight and 5:00 AM. Moreover, certified Team Members can earn an extra $0.50 per hour, and Trainers receive an additional $1.50 per hour, incentivizing skill development and internal promotion.\n\nNew employees joining the Natick store can also benefit from a $250 one-time bonus after completing 30 days, acknowledging their commitment during critical growth periods. Wonder emphasizes employee welfare by providing free meals during shifts, employee discounts, 1.5x pay on company holidays, and comprehensive medical, dental, and vision insurance. Employees enjoy a 100% employer-paid life insurance plan alongside 401(k) retirement plans and employer contributions to Health Savings Accounts (HSA). Additionally, team members have access to employee stock options, reflecting Wonder’s commitment to investing in its workforce.\n\nThe role demands versatility, requiring Team Members to execute duties such as preparing orders to Wonder's strict quality standards, maintaining cleanliness and organization in both kitchen and dining areas, following food safety and hygiene protocols, assisting guests with orders and payments, supporting marketing activities, and fostering a positive, collaborative team atmosphere. Wonder values candidates with experience in fast-paced culinary or customer service settings, strong communication and organizational skills, and a keen attention to detail. Individuals must be at least 18 years old, legally authorized to work in the U.S., able to lift up to 50 pounds, stand for full shifts, and have weekend availability.\n\nWonder's hiring process utilizes an Automated Employment Decision Tool (AEDT) to ensure objective and unbiased candidate evaluation based on abilities, skill proficiency, and job fit. The company firmly supports diversity, equity, and inclusion in all hiring practices, offering accommodations as needed to ensure an accessible interview experience for all potential employees. Joining Wonder means becoming part of a stable, fast-growing company that values each team member's growth and contributions while delivering innovative dining experiences to customers.
Job Requirements
- Must be 18 years old and legally authorized to work in the US
- Must be able to lift 50 pounds
- Must be able to stand for a full shift while working
- Must have weekend availability
Job Qualifications
- 6+ months of experience in a fast-paced kitchen or customer-facing role
- Ability to work with speed, accuracy, and strong attention to detail
- Solid organization, clear verbal communication, and ability to follow directions
- Team-oriented with basic knowledge of food safety and sanitation practices
Job Duties
- Prepare menu items to Wonder standards while keeping stations clean, stocked, and organized
- Follow HACCP and all food-safety guidelines, including proper temperatures and storage
- Manage inventory scans, pack accurate portions, and ensure every order is correct before it goes out
- Greet guests warmly and assist with orders, pickups, payments, and the Wonder app
- Share knowledge about our concepts, support meal-kit and delivery operations, and ensure dispatch accuracy
- Participate in light local marketing activities (flyers, street engagement, etc.)
- Maintain top-tier sanitation and cleanliness across kitchen and dining areas
- Wash, clean, and restock cookware, utensils, and equipment throughout the shift
- Manage trash/recycling properly and report equipment issues promptly
- Support teammates, jump in where needed, and maintain a positive, high-energy environment
- Perform additional duties as assigned
- Work in a positive, energetic environment where teammates support each other and leaders invest in your development
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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