Crew Member-Bk

Job Overview

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Employment Type

Temporary
Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $15.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Career growth opportunities
Referral Bonus

Job Description

HMSHost is a leading global provider of restaurateur services for travelers at airports and on highways, renowned for offering quality dining experiences paired with exceptional customer service. Operating across multiple locations including airports, the company is widely recognized for its diverse food and beverage operations ranging from quick service eateries to full-service restaurants. HMSHost is committed to creating satisfying meals and memorable experiences for millions of travelers every day, while fostering a work environment that supports personal and professional growth for its employees. With a strong focus on team collaboration and career advancement, HMSHost offers exciting opportunities and encourages employees to develop their skills in a dynamic and fast-paced hospitality setting.

This job opportunity is specifically located at the Little Rock Airport's Food and Beverage area. The position is for a Crew Member, an essential role in a fast food service establishment responsible for maintaining both the quality and efficiency of daily operations. This role includes a variety of responsibilities such as food preparation, equipment operation, cleaning, and inventory management. It is a non-exempt position, offering a wage of $15.00 per hour, reflecting the company's commitment to competitive and fair compensation.

As a Crew Member at HMSHost, you will play an integral part in the smooth functioning of the food service environment, ensuring that customers receive the best possible dining experience. Beyond the basic tasks, this role demands excellent interpersonal skills to interact with customers and coworkers in a friendly, enthusiastic, and courteous manner. Maintaining a thorough understanding of the products and services available within your unit is vital to help meet customer needs effectively. The role requires physical stamina such as the ability to bend, twist, stand for long periods, and lift or move supplies as part of managing inventory and supporting kitchen functions.

Employees enjoy a variety of benefits including health, dental, and vision insurance; generous paid time off encompassing vacation, flexible scheduling, and sick leave; holiday pay; meal and transportation benefits; a 401(k) retirement plan with company matching; company-paid life insurance; tuition reimbursement; an employee assistance program; comprehensive training; and exciting career growth opportunities. There is also a referral program where employees can earn bonuses by recommending friends for positions within the company.

HMSHost prides itself on a welcoming and inclusive workplace culture that supports diversity and equal employment opportunities. The company strictly adheres to anti-discrimination laws and promotes a drug-free workplace. Prospective candidates are encouraged to bring their enthusiasm and dedication to a role where customer service is paramount. Joining HMSHost means becoming part of a respected global hospitality provider dedicated to enhancing the travel experience through exceptional food and beverage services.

Job Requirements

  • Ability to interact with public and coworkers in a friendly and enthusiastic manner
  • Ability to bend, twist, and stand for extended periods
  • Ability to speak, read, and comprehend instructions and policy documents
  • Prior customer service and cash handling experience preferred
  • Must be able to lift and move food and beverage supplies
  • Willingness to work flexible shifts
  • Legal authorization to work in the United States

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment
  • Basic knowledge of food safety standards
  • Excellent communication and interpersonal skills
  • Ability to learn and adapt quickly
  • Physical ability to stand, bend, and lift as required

Job Duties

  • Clean and stock customer eating areas and workstations
  • Operate fryers and microwaves
  • Mann food preparation production line
  • Assist in kitchen area tasks
  • Maintain inventory including receiving and moving supplies
  • Greet customers with a friendly and professional demeanor
  • Follow company customer service policies and procedures

Job Criteria

Experience

Entry Level (1-2 years)


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