Crew Member

San Diego, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Medical insurance

Vision Insurance

Dental Insurance

401k plan

Paid vacation

Job Description

Wendy's is a globally recognized fast-food restaurant chain renowned for its quality food, exceptional service, and commitment to customer satisfaction. Established with the goal of providing superior dining experiences, Wendy's focuses on delivering fresh, made-to-order meals in a fast and friendly environment. The company prides itself on exceeding customer expectations by maintaining high standards of quality, service, and cleanliness across all its locations. As an industry leader, Wendy's combines innovation and tradition to create a welcoming atmosphere where guests feel valued and appreciated. With a strong emphasis on team collaboration and employee development, Wendy's empowers its staff to grow professionally while contributing to a positive workplace culture.

The Full-Time Crew Member position at Wendy's is designed for individuals passionate about delivering outstanding customer service in a fast-paced setting. This role involves greeting customers warmly, taking accurate orders, and providing quick and courteous service. Full-Time Crew Members are instrumental in maintaining smooth operations by managing customer flow efficiently, assembling food items, and ensuring cleanliness in the dining and serving areas. In addition to serving cold drinks, hot beverages, and desserts, employees assist customers with inquiries or concerns and contribute to food preparation. Commitment to following company policies and procedures is essential to maintain the high standards Wendy's is known for. This role offers an excellent opportunity for individuals seeking to build a career in the fast-food industry, with a supportive environment that values employee contributions and growth.

Job Requirements

No prior experience or training required
must be 16 years old or older with authorization if under 16
ability to read and comprehend simple instructions
ability to write simple correspondence
ability to perform basic math operations
ability to apply common sense for task execution
ability to deal with routine situations
able to stand, walk, sit, use hands, reach, climb, stoop, kneel, crouch, crawl
able to lift at least 20 pounds
capable of working in environments exposed to high heat and cooking materials
reasonable accommodations available for disabilities

Job Qualifications

High school diploma preferred but not required
ability to read and comprehend simple instructions, short correspondence, and memos
ability to write simple correspondence
effective presentation skills in one-on-one and small group situations
basic mathematical skills including addition, subtraction, multiplication, and division using American money and weight measurements
ability to apply common sense understanding to carry out simple instructions
ability to deal with standardized situations
Crew Leader Certification
Shift Supervisor Certification

Job Duties

Greets the customer
suggestive sale and answer questions about products
records the customer’s order
stages customers in serpentine area to maintain a smooth customer flow
selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag
serves cold drinks, hot beverages, and desserts
receives payment
assists customers with questions or complaints
retrieves raw food stock and places at appropriate station for preparation
performs duties to prepare food
maintains orderly eating and serving areas
ensures that he or she follows all company issued policies and procedures