Popeyes logo

CREW MEMBER

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.00 - $14.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Flexible work schedules
Free Employee Meals
Off duty discounts
great benefits
Opportunity to grow
Positive work environment
vacation

Job Description

Paramount Hospitality Management, operating under the renowned brand POPEYES, is a leader in the quick-service restaurant industry, known for delivering iconic Cajun-inspired food and exceptional customer service. POPEYES has built a reputation as a fast-paced, community-focused organization that values teamwork, growth, and guest satisfaction. As part of the Paramount Hospitality Management family, employees enjoy a supportive workplace culture that is committed to helping staff develop their skills and advance their careers. The company prides itself on creating an environment where team members can thrive, learn, and contribute to the delivery of memorable dining experiences. Paramount Hospitality Management dba POPEYES offers flexible work schedules and comprehensive benefits aimed at promoting work-life balance and employee well-being.

The Team Member role at POPEYES is an exciting entry-level opportunity for individuals passionate about food and hospitality. Team Members play a pivotal role in ensuring guests receive exceptional service by engaging with them warmly and efficiently. The core of this role revolves around following POPEYES Service Basics, which include smiling, making eye contact, greeting guests, accurately repeating their orders, and expressing gratitude. Those in this position will find themselves in a dynamic and fun environment where taking food seriously is balanced with a positive team spirit.

Team Members are responsible not only for food preparation and order fulfillment but also for maintaining the cleanliness and atmosphere of the restaurant, helping to create a welcoming setting. Employees are expected to be knowledgeable about the brand and menu to better serve guests and resolve any issues quickly and professionally. This role is suited for individuals who enjoy working collaboratively and are motivated by opportunities for personal and professional growth. POPEYES provides world-class training through online centers and supports career development with learn more, earn more programs.

Team Members at POPEYES benefit from a flexible schedule that can accommodate both full-time and part-time preferences, free employee meals during shifts, off-duty discounts, vacation opportunities for those working 32 hours or more weekly, and a range of great benefits. The company emphasizes a positive work environment where each team member’s contribution is valued, creating a culture that promotes teamwork and mutual respect. This position requires candidates to be at least 16 years old and able to work a variety of shifts, including days, evenings, weekends, and holidays.

In summary, the Team Member role at POPEYES managed by Paramount Hospitality Management is ideal for energetic individuals who thrive in a fast-paced setting and are passionate about delivering high-quality guest experiences. This job offers a great platform for those looking to start or grow their career in the hospitality and food service industry while enjoying competitive benefits and a supportive team-oriented environment.

Job Requirements

  • At least 16 years of age
  • able to work in a fast-paced environment
  • able to communicate effectively with guests and team members
  • committed to providing excellent guest service skills
  • maintains regular and consistent attendance and punctuality
  • available to work days, evenings, weekends and holidays
  • able to carry products/boxes weighing up to 60 pounds
  • able to operate register
  • able to handle product preparation
  • able to listen to and communicate with guests
  • able to kneel and follow proper lifting procedures
  • able to perform product preparation, stocking and inventory
  • able to lift to open and close doors
  • able to reach for prepared product and serve guests
  • able to see during all activities
  • able to stand while serving guests and training
  • able to stoop to pick up supplies and trash
  • able to communicate with team members and guests
  • able to handle raw or uncooked products
  • able to frequently wash hands to maintain food safety standards

Job Qualifications

  • Committed to providing excellent guest service skills
  • able to work in a fast-paced environment
  • able to communicate effectively with guests and team members
  • maintains regular and consistent attendance and punctuality
  • able to work days, evenings, weekends and holidays
  • must be at least 16 years of age

Job Duties

  • Greet guests to make them feel comfortable and welcome
  • take guests' food orders and handle cash and credit transactions
  • assist the management team in creating a great place to work and delivering memorable guest experiences
  • show passion for our food by keeping up with product knowledge
  • demonstrate knowledge of the brand and menu items
  • check food quality and food temperatures throughout the day to ensure the food is fresh and safe to serve
  • monitor speed of service to ensure delivery of guest expectations
  • ensure the restaurant is welcoming and clean
  • prepare food for the guest
  • resolve guest recovery issues

Job Criteria

Experience

Entry Level (1-2 years)


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