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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
vision plan
dental plan
401k plan
Paid vacation
Job Description
Wendy's is a renowned fast-food restaurant chain dedicated to providing exceptional service and guest courtesy, aiming to exceed customer expectations with what they refer to as "wow! Service". Known for its commitment to quality, service, and cleanliness, Wendy's operates in a fast and orderly fashion to deliver an outstanding dining experience for every customer. Established as a global leader in the fast-food industry, Wendy's prides itself on its friendly staff, quality food, and well-maintained restaurant environments. The company fosters a supportive work environment that emphasizes teamwork, exceptional customer care, and attention to detail.
This role at Wendy's is designed fo... Show More
This role at Wendy's is designed fo... Show More
Job Requirements
- No prior experience or training required
- must be able to read and comprehend simple instructions, short correspondence, and memos
- must have the ability to write simple correspondence
- must present information effectively in one-on-one and small group situations
- must be able to perform basic math operations with money and weight, volume, and distance measurements
- must have common sense and the ability to carry out simple instructions
- must manage standardized situations with minimal variables
- must have Crew Leader Certification
- must have Shift Supervisor Certification
- must be able to stand, walk, sit, use hands, reach, climb, stoop, kneel, crouch, or crawl
- must be able to lift at least 20 pounds
- must be exposed to high heat and cooking oils typical of fast food environments
- must be 16 years or older with exceptions authorized by VPO and HR
Job Qualifications
- High school diploma preferred but not required
- ability to read and comprehend simple instructions
- ability to write simple correspondence
- effective communication skills in one-on-one and small group situations
- basic math skills including addition, subtraction, multiplication, and division
- ability to work with units of American money and measurement
- common sense to carry out simple instructions
- ability to handle standardized situations
- certification as a crew leader preferred
- certification as a shift supervisor preferred
Job Duties
- Greets the customer
- suggestive sale and answer questions about products
- records the customer’s order
- stages customers in serpentine area to maintain a smooth customer flow
- selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag
- serves cold drinks, hot beverages, and desserts
- receives payment
- assists customers with questions or complaints
- retrieves raw food stock and places at appropriate station for preparation
- performs duties to prepare food
- maintains orderly eating and serving areas
- ensures that he or she follows all company issued policies and procedures
Job Criteria
Experience
No experience required
Job Location
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