Crew Member

Temecula, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Medical insurance

vision plan

dental plan

401k plan

Paid vacation

Job Description

Wendy's is a renowned fast-food restaurant chain dedicated to providing exceptional service and guest courtesy, aiming to exceed customer expectations with what they refer to as "wow! Service". Known for its commitment to quality, service, and cleanliness, Wendy's operates in a fast and orderly fashion to deliver an outstanding dining experience for every customer. Established as a global leader in the fast-food industry, Wendy's prides itself on its friendly staff, quality food, and well-maintained restaurant environments. The company fosters a supportive work environment that emphasizes teamwork, exceptional customer care, and attention to detail.

This role at Wendy's is designed for individuals who are enthusiastic about working in a dynamic and fast-paced environment where customer satisfaction is the priority. Full-Time Crew Members at Wendy's are responsible for ensuring that customers receive prompt, courteous service while maintaining the highest standards in food quality and restaurant cleanliness. This position is suitable for those looking to develop their skills in customer service, food preparation, and team collaboration within the well-structured framework that Wendy's provides. Employees will engage in various tasks from greeting customers and taking orders to preparing food and managing cashier duties. This role offers the opportunity to grow professionally with certifications such as Crew Leader and Shift Supervisor available for those who aspire to leadership positions. The employment type is full-time, and the company offers a comprehensive benefits package that supports the health and well-being of its employees, making it a rewarding place to build a career in the restaurant industry.

Job Requirements

No prior experience or training required
must be able to read and comprehend simple instructions, short correspondence, and memos
must have the ability to write simple correspondence
must present information effectively in one-on-one and small group situations
must be able to perform basic math operations with money and weight, volume, and distance measurements
must have common sense and the ability to carry out simple instructions
must manage standardized situations with minimal variables
must have Crew Leader Certification
must have Shift Supervisor Certification
must be able to stand, walk, sit, use hands, reach, climb, stoop, kneel, crouch, or crawl
must be able to lift at least 20 pounds
must be exposed to high heat and cooking oils typical of fast food environments
must be 16 years or older with exceptions authorized by VPO and HR

Job Qualifications

High school diploma preferred but not required
ability to read and comprehend simple instructions
ability to write simple correspondence
effective communication skills in one-on-one and small group situations
basic math skills including addition, subtraction, multiplication, and division
ability to work with units of American money and measurement
common sense to carry out simple instructions
ability to handle standardized situations
certification as a crew leader preferred
certification as a shift supervisor preferred

Job Duties

Greets the customer
suggestive sale and answer questions about products
records the customer’s order
stages customers in serpentine area to maintain a smooth customer flow
selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag
serves cold drinks, hot beverages, and desserts
receives payment
assists customers with questions or complaints
retrieves raw food stock and places at appropriate station for preparation
performs duties to prepare food
maintains orderly eating and serving areas
ensures that he or she follows all company issued policies and procedures