Crew Member

HMSHost is a leading global food and beverage concession provider specializing in delivering exceptional dining experiences in travel venues, including airports and motorways. As part of the Dufry Group, HMSHost operates a wide network of food services that prioritize quality, customer satisfaction, and employee development. Located at the Greensboro Airport, HMSHost offers vibrant career opportunities for individuals keen on working in a fast-paced food service environment. The company takes pride in fostering an inclusive workplace that values diversity and equal opportunity for all employees regardless of their background or characteristics. This commitment to equity and professional growth has made HMSHost a preferred employer within the hospitality and food service industry.

The Crew Member role at HMSHost is a dynamic position designed for energetic and customer-focused individuals passionate about providing excellent service in a fast food environment. This non-exempt role primarily involves a variety of operational tasks essential to the smooth functioning of the food service station at Greensboro Airport. Crew Members engage in cleaning customer areas, managing food preparation lines, operating kitchen equipment such as fryers and microwaves, and maintaining stock levels. Additionally, they assist with inventory management, ensuring the proper receipt and handling of food and beverage supplies.

The role demands keen attention to customer interaction, where employees greet patrons warmly and adhere to HMSHost's customer service policies, enhancing the overall guest experience. Crew Members gain valuable knowledge of the products and services offered, contributing to informed service and operation excellence. Physical stamina and the ability to perform repetitive tasks like bending, lifting, and standing for extended periods are necessary. Effective communication skills are also essential, including the ability to read and understand instructions and engage with customers clearly and courteously.

This position offers competitive compensation in the range of $13.00 to $13.59 per hour and includes a comprehensive benefits package. HMSHost provides health, dental, and vision insurance, paid time off encompassing vacation and sick leave, holiday pay, meal and transportation benefits, and a 401(k) retirement plan with company match. Additional benefits include company-paid life insurance, tuition reimbursement, employee assistance programs, training opportunities, and a referral bonus program. These perks reflect HMSHost's investment in the wellbeing and career development of its employees.

Overall, the Crew Member role is an excellent entry point for individuals seeking to build a career within the hospitality and food service sector. It offers the chance to work in a supportive environment with opportunities for advancement while contributing to delivering outstanding service at one of the nation’s bustling airport concessions.