Crew Member

Cypress, CA, USA|

Job Overview

Employment Type

Full-time

Benefits

Medical insurance

Vision Insurance

Dental Insurance

401k plan

Paid vacation

Job Description

Wendy's is a leading quick-service restaurant chain renowned for its commitment to delivering quality food complemented by exceptional customer service. Established in 1969, Wendy's has grown into one of the largest and most respected fast-food franchises globally, known for its iconic square-shaped beef patties, fresh ingredients, and a diverse menu offering that caters to a wide range of tastes. With a strong emphasis on quality, service, and cleanliness, Wendy's strives to provide customers with an inviting and satisfying dining experience. The company values its employees and focuses on creating a positive work environment where team members can grow and succeed.... Show More

Job Requirements

No prior experience or training required
Must be 16 years old or older unless authorized by VPO and HR
Ability to stand, walk, sit, use hands, reach with hands and arms, climb, stoop, kneel, crouch, or crawl
Ability to lift at least 20 pounds
Ability to work in environments exposed to high heat and cooking oils
Ability to follow all company policies and procedures
Willingness to provide excellent customer service
Strong communication skills

Job Qualifications

High school diploma preferred but not required
Ability to read and comprehend simple instructions and short correspondence
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations
Ability to add and subtract two digit numbers and multiply and divide by 10s and 100s
Ability to perform mathematical operations using units of American money, weight measurement, volume, and distance
Ability to apply common sense to carry out simple one- or two-step instructions
Crew leader certification
Shift supervisor certification

Job Duties

Greets the customer
Suggestive sale and answer questions about products
Records the customer’s order
Stages customers in serpentine area to maintain a smooth customer flow
Selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag
Serves cold drinks, hot beverages, and desserts
Receives payment
Assists customers with questions or complaints
Retrieves raw food stock and places at appropriate station for preparation
Performs duties to prepare food
Maintains orderly eating and serving areas
Ensures that he or she follows all company issued policies and procedures

Job Criteria

Experience

No experience required

Job Location

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