Crew Member

Plano, TX, USA|

Job Overview

Employment Type

Full-time

Benefits

Medical insurance

Vision Insurance

Dental Insurance

401k plan

Paid vacation

Job Description

Wendy's is one of the world's most recognizable fast-food restaurant chains, known primarily for its fresh, made-to-order hamburgers and commitment to quality food and exceptional customer service. Established in 1969, Wendy's operates thousands of restaurants globally, continuously striving to provide an outstanding dining experience. The brand prides itself on its 'wow' service—a customer service philosophy centered on courtesy, efficiency, and exceeding customer expectations in every interaction while upholding high standards of food quality and cleanliness. Known for its fresh, never frozen beef and diverse menu offerings, Wendy's remains a popular choice among customers looking for fast, reliable, and tasty meal... Show More

Job Requirements

Must be 16 years old or older unless authorized by VPO and HR
ability to stand, walk, sit, and use hands to handle and feel
ability to reach with hands and arms, climb, stoop, kneel, crouch, or crawl
ability to lift at least 20 pounds
ability to handle exposure to high heat from grill and fryer equipment
willingness to work in a fast-paced environment
capability to comply with company policies and procedures
ability to respond to customer inquiries and complaints professionally

Job Qualifications

No prior experience required
high school diploma preferred but not mandatory
ability to read and comprehend simple instructions and short correspondence
effective communication skills for one-on-one and small group interactions
ability to add and subtract two-digit numbers and perform multiplication and division with 10s and 100s
understanding of American money units and basic measurement units
ability to apply common sense understanding to carry out simple instructions
ability to handle standardized situations with little to no variability
Crew Leader Certification
Shift Supervisor Certification

Job Duties

Greets the customer
suggestive sale and answer questions about products
records the customer's order
stages customers in serpentine area to maintain a smooth customer flow
selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag
serves cold drinks, hot beverages, and desserts
receives payment
assists customers with questions or complaints
retrieves raw food stock and places at appropriate station for preparation
performs duties to prepare food
maintains orderly eating and serving areas
ensures that he or she follows all company issued policies and procedures

Job Criteria

Experience

No experience required

Job Location

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