Crew Member

Los Angeles, CA, USA|

Job Overview

Employment Type

Full-time

Benefits

Medical insurance

Vision Insurance

Dental Insurance

401k plan

Paid vacation

Career development programs

Employee Discounts

Job Description

Wendy's is a prominent fast-food restaurant chain, widely recognized for its commitment to delivering high-quality food and exceptional customer service. Established with a deep dedication to guest satisfaction, Wendy's has carved out a unique position in the competitive quick-service restaurant industry by focusing on serving fresh, made-to-order meals in a clean and welcoming environment. Known for its signature square-shaped beef patties, fresh produce, and innovative menu offerings, Wendy's emphasizes not only taste but also speed, friendliness, and overall dining experience. As a major player in the fast-food sector, Wendy's operates thousands of locations across the globe, each staffed by teams... Show More

Job Requirements

No prior experience or training
must be 16 years old or older with exceptions authorized by VPO and HR
ability to stand, walk, sit, and use hands to handle tasks
ability to reach, climb, stoop, kneel, crouch, or crawl
capability to lift at least 20 pounds
able to work in environments with high heat exposure and contact with cooking oils
must follow all company policies and procedures

Job Qualifications

High School diploma preferred, but not required
ability to read and comprehend simple instructions, short correspondence, and memos
ability to write simple correspondence
effective verbal communication skills for one-on-one and small group situations
basic mathematical skills including addition, subtraction, multiplication, and division
capacity to apply common sense to carry out simple instructions
ability to deal with standardized situations with minimal variables
possession of Crew Leader Certification or Shift Supervisor Certification is a plus

Job Duties

Greets the customer
suggestive sale and answer questions about products
records the customer’s order
stages customers in serpentine area to maintain a smooth customer flow
selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag
serves cold drinks, hot beverages, and desserts
receives payment
assists customers with questions or complaints
retrieves raw food stock and places at appropriate station for preparation
performs duties to prepare food
maintains orderly eating and serving areas
ensures that he or she follows all company issued policies and procedures

Job Criteria

Experience

No experience required

Job Location

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