Crew Member

San Diego, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Medical insurance

Vision Insurance

Dental Insurance

401k plan

Paid vacation

Career advancement opportunities

employee training

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its commitment to delivering high-quality meals and exceptional customer service. Established in 1969, Wendy's has grown to become one of the most popular quick-service restaurants worldwide, known for its fresh ingredients, signature square-shaped hamburgers, and a variety of menu options that cater to diverse customer tastes. The brand strongly emphasizes customer satisfaction and operational excellence, integrating these values into every aspect of its business. Wendy's operates with a strong focus on maintaining cleanliness, quality, and efficient service to ensure a pleasant dining experience for its guests.

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Job Requirements

Must be 16 years old or older
no exceptions unless authorized by VPO and HR
ability to stand, walk, sit, use hands, reach with hands and arms, climb, stoop, kneel, crouch, or crawl
ability to lift at least 20 pounds
willingness to work in high heat environments near grill and fryer equipment
exposure to cooking oils and fast food preparation materials
must follow all company policies and procedures
ability to perform simple reading, writing, and arithmetic tasks
ability to handle standardized situations with occasional or no variables

Job Qualifications

No prior experience required
high school diploma preferred but not required
ability to read and comprehend simple instructions and write simple correspondence
effective verbal communication skills for one-on-one and small group interactions
basic mathematical skills including addition, subtraction, multiplication, and division with money and measurements
ability to apply common sense understanding to carry out simple instructions
Crew Leader Certification
Shift Supervisor Certification

Job Duties

Greets the customer
suggestive sale and answer questions about products
records the customer's order
stages customers in serpentine area to maintain a smooth customer flow
selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag
serves cold drinks, hot beverages, and desserts
receives payment
assists customers with questions or complaints
retrieves raw food stock and places at appropriate station for preparation
performs duties to prepare food
maintains orderly eating and serving areas
ensures that he or she follows all company issued policies and procedures

Job Criteria

Experience

No experience required

Job Location

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