Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.00 - $14.50
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
flexible schedule
Training and Development
Career Development
Discounted college degree program

Job Description

Dunkin' is a well-known and beloved brand specializing in coffee and baked goods, operating as one of the largest and fastest-growing franchise organizations in the quick service restaurant industry. With a strong presence across the United States, including multiple locations in the Northwest suburbs, Dunkin' is dedicated to delivering exceptional customer experiences coupled with high-quality food and beverage products. The company prides itself on cultivating a dynamic, energetic, and positive work environment that values teamwork, customer satisfaction, and employee growth.

This hiring initiative aims to add passionate and motivated crew members, bakers/donut finishers, and cake decorators to the Dunkin' team. Crew members are fundamental to the success of each store, providing frontline customer service that keeps the stores running smoothly. These roles are essential for ensuring that every guest receives excellent service with a friendly attitude and efficient handling of orders. Full-time and part-time positions are available, offering flexible schedules including weekday, weekend, holiday, daytime, evening, and overnight shifts.

The Baker/Donut Finisher position is a key role responsible for preparing a variety of baked goods such as bagels, croissants, muffins, and donuts. This role requires executing proper pre-bake, baking, and post-bake procedures to deliver consistent, high-quality products. While previous bakery experience is preferred, new hires can expect full training. Bakers and finishers also maintain safety and sanitation standards, support inventory management, and work collaboratively within the team to meet customer demands efficiently.

The Cake Decorator role specializes in designing and decorating cakes for various occasions, requiring manual dexterity and creativity. Candidates in this position work directly with customers to bring their cake designs to life, prepare icing and other ingredients, and oversee the cake decorating station's smooth operation. This role demands attention to detail, adherence to sanitation standards, and excellent interpersonal skills to foster positive relationships within the team and with customers.

Dunkin' employees enjoy a variety of benefits, particularly full-time staff members who qualify for healthcare, dental, and vision insurance. The company supports career development through a discounted college degree program, ongoing training, and promotional opportunities. The work environment is fast-paced yet fun, promoting teamwork and mutual respect among employees. The employer values diversity and provides equal employment opportunities to all individuals regardless of background or personal characteristics.

Overall, these roles with Dunkin' offer rewarding experiences for individuals who are enthusiastic about quick service hospitality and are eager to contribute to a renowned brand. The company is committed to ensuring that every employee has opportunities to grow professionally, work within a supportive culture, and deliver excellent service every day.

Job Requirements

  • High school diploma or equivalent preferred
  • previous experience in a bakery, cafe, or quick service restaurant preferred
  • meet safety and sanitation standards
  • available to work flexible shifts including overnight
  • ability to maintain a professional appearance
  • demonstrate customer service focus
  • ability to work as part of a team
  • ability to follow health and safety regulations

Job Qualifications

  • Previous experience working in a cafe or quick service restaurant preferred
  • previous experience as a baker or finisher preferred but not mandatory
  • previous experience as a cake decorator preferred
  • ability to follow instructions for recipes and sanitation guidelines
  • excellent communication and listening skills
  • manual dexterity for cake decorating
  • ability to adapt to varying customer volume
  • positive and enthusiastic approach
  • teamwork skills

Job Duties

  • Provide excellent guest satisfaction, service speed, and product quality
  • meet safety and sanitation standards
  • anticipate and understand guests' needs and exceed their expectations
  • work well in a team environment
  • bake and finish baked goods including bagels, croissants, and muffins
  • execute proper pre-bake, baking, and post-bake procedures
  • decorate cakes according to design standards
  • manage cake and icing inventory
  • maintain positive and professional customer interactions

Job Criteria

Experience

Mid Level (3-7 years)


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