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Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

flexible schedule
Employee Discounts
Paid training
Career development opportunities
Supportive team environment

Job Description

This job opportunity is with a franchisee of Dunkin' Donuts, a well-known global coffee and baked goods chain. It is important to note that this employment is with a franchisee, not Dunkin' Brands, Inc. or any of their affiliates. Franchisees operate as independent business owners responsible for their own employees, wages, and benefits, which means these aspects can vary significantly from one franchisee to another. This role offers a unique chance to be part of a thriving franchise environment dedicated to delivering excellent customer experiences in a fast-paced setting.

Dunkin' Donuts, as a brand, is recognized for its strong ... Show More

Job Requirements

  • Work well and interacts with others
  • Respond positively to coaching and feedback
  • Communicate with team members
  • Able to learn and execute multiple tasks
  • Provide guest service
  • Resolve guest issues
  • Follow brand standards, recipes and systems
  • Follow safety, food safety and sanitation guidelines
  • Comply with all applicable laws
  • Maintain clean and neat work environment
  • Handle POS transactions and payments with accuracy
  • Prepare and deliver all products according to brand standards

Job Qualifications

  • Fluent in English
  • Basic computer skills
  • Capable of counting money and making change
  • Able to operate restaurant equipment
  • Understands and exceeds guest expectations
  • Develops and maintains guest relationships
  • Displays a sense of urgency with guests
  • Seeks ways to improve guest satisfaction
  • Resolves guest concerns by following brand recommended guest recovery process
  • Sets and maintains high standards for self and others
  • Consistently meets or exceeds goals
  • Contributes to overall team performance
  • Identifies and resolves issues and problems
  • Uses information to make decisions and solve problems
  • Develops and maintains relationships with team
  • Operates with integrity
  • Demonstrates honesty and respect

Job Duties

  • Work well and interacts with others
  • Respond positively to coaching and feedback
  • Communicate with team members
  • Able to learn and execute multiple tasks
  • Provide guest service
  • Resolve guest issues
  • Follow brand standards, recipes and systems
  • Follow safety, food safety and sanitation guidelines
  • Maintain clean and neat work environment
  • Handle POS transactions and payments with accuracy
  • Prepare and deliver all products according to brand standards

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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