Crew Member

Five Guys is a well-established American fast-casual restaurant chain known for its commitment to quality food and excellent customer service. Founded in 1986, Five Guys has grown substantially, becoming a beloved brand for burgers and fries across the United States and internationally. The company operates a franchise model supporting thousands of locations, each dedicated to maintaining the high standards that have made Five Guys a staple in the industry. With a focus on fresh ingredients, made-to-order meals, and a clean and welcoming environment, Five Guys continues to attract both customers and employees seeking a dynamic and rewarding workplace. The company prides itself on fostering a supportive culture that encourages personal and professional growth among its team members. Employment with Five Guys offers an engaging experience with opportunities to advance within the organization, supported by comprehensive benefits designed to enhance employee well-being and job satisfaction.

The Crew Member role at Five Guys is an essential position within the restaurant, encompassing a variety of duties that contribute directly to the customer experience. Crew Members are responsible for working across different areas including the cash register, grill, dressing station, fry station, lobby, and morning prep areas. This versatility requires adaptability, a positive attitude, and strong multitasking abilities. A Crew Member must deliver friendly, fast, and accurate service during busy shifts, ensuring every guest enjoys a high-quality dining experience. The role demands physical stamina, as employees will be walking, standing, bending, and lifting for up to eight hours per shift. Working in a fast-paced, sometimes noisy environment, the Crew Member must also be able to navigate temperature fluctuations and handle hazardous substances like hot oil safely.

This position offers a varied schedule that includes days, nights, weekends, holidays, and fluctuating shift times depending on business needs. Five Guys provides a comprehensive benefits package that includes daily and weekly tips, bonuses for outstanding secret shopper scores, complimentary meals and drinks during shifts, commuter benefits, and robust insurance plans covering medical, dental, and vision care. Additional incentives are offered for Crew Members who hold a SERVSAFE certification, along with paid time off, a 401K program, referral bonuses, and numerous opportunities for career advancement within the company.

Five Guys is dedicated to diversity, equity, and inclusion, creating a welcoming environment for all employees. Reasonable accommodations are provided in accordance with the Americans with Disabilities Act (ADA), emphasizing the company’s commitment to supporting every team member’s success. Those interested in joining the Five Guys team can expect a challenging yet rewarding role where hard work is recognized and valued, and career development is actively encouraged.