Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.50 - $15.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
employee discount
flexible schedule
Training and Development
Job Description
L&H Arizona Ventures is a proud franchisee of Papa Murphy's, an internationally recognized name synonymous with quality, fresh, and take-and-bake pizzas. As a franchisee, L&H Arizona Ventures operates independently from Papa Murphy's International, Inc. and its affiliates, managing its own wage and benefit programs, bringing a personalized and community-focused approach to the operations. This distinction also means that any employment is directly with L&H Arizona Ventures rather than the broader franchise system, ensuring a close-knit team environment where each employee's contribution is valued. The company embodies a culture rooted in the core values of Quality, Service, Integrity, and Teamwork, creating an inviting and supportive workplace for both its employees and customers. With a commitment to providing customers with fresh, high-quality products accompanied by excellent customer service, L&H Arizona Ventures strives to maintain its place as a leading franchise operator in its region. If you're enthusiastic about pizza, customer interaction, and a dynamic, team-oriented work environment, this franchise offers an excellent opportunity for growth and experience in the food service industry.
The role of a Crew Member at L&H Arizona Ventures is an engaging and multifaceted position centered around ensuring seamless store operations and delivering exceptional customer experiences. This position is crucial in maintaining the high standards Papa Murphy's is celebrated for, which includes adhering closely to cleanliness, safety, and operational guidelines. The Crew Member acts as the frontline ambassador of the brand, greeting guests warmly and assisting with their orders either in-person, over the phone, or online. Beyond customer interaction, the role involves preparing food items, managing stock, and ensuring that all areas are clean, organized, and fully stocked. This blend of front-of-house and back-of-house duties provides an ideal opportunity for individuals who thrive in fast-paced environments and enjoy diverse responsibilities, from greeting customers to food preparation and handling cash transactions.
Crew Members at L&H Arizona Ventures are expected to embody professionalism by dressing in clean, wrinkle-free uniforms and exhibiting punctuality. Their responsibilities also require them to prioritize tasks effectively, ensuring that critical operational duties are completed timely to avoid any disruptions to service. Emphasis on teamwork is essential, as the Crew Member must collaborate with supervisors and fellow employees to uphold the store's high performance standards. This position is perfect for detail-oriented individuals who value maintaining sanitation and safety, engaging with guests, and contributing to a positive team environment. While prior experience or formal certifications like Food Handlers Card or Serve Safe are preferred, they are not mandatory, making this an excellent opportunity for those seeking entry-level positions or looking to build their careers in the food service industry. The work typically involves physical activity such as standing, walking, and occasional lifting, making it suited to individuals who are active and capable of performing essential cleaning and food preparation tasks. Joining the team at L&H Arizona Ventures means becoming part of a dedicated and passionate workforce committed to delivering fresh products and excellent service consistently.
The role of a Crew Member at L&H Arizona Ventures is an engaging and multifaceted position centered around ensuring seamless store operations and delivering exceptional customer experiences. This position is crucial in maintaining the high standards Papa Murphy's is celebrated for, which includes adhering closely to cleanliness, safety, and operational guidelines. The Crew Member acts as the frontline ambassador of the brand, greeting guests warmly and assisting with their orders either in-person, over the phone, or online. Beyond customer interaction, the role involves preparing food items, managing stock, and ensuring that all areas are clean, organized, and fully stocked. This blend of front-of-house and back-of-house duties provides an ideal opportunity for individuals who thrive in fast-paced environments and enjoy diverse responsibilities, from greeting customers to food preparation and handling cash transactions.
Crew Members at L&H Arizona Ventures are expected to embody professionalism by dressing in clean, wrinkle-free uniforms and exhibiting punctuality. Their responsibilities also require them to prioritize tasks effectively, ensuring that critical operational duties are completed timely to avoid any disruptions to service. Emphasis on teamwork is essential, as the Crew Member must collaborate with supervisors and fellow employees to uphold the store's high performance standards. This position is perfect for detail-oriented individuals who value maintaining sanitation and safety, engaging with guests, and contributing to a positive team environment. While prior experience or formal certifications like Food Handlers Card or Serve Safe are preferred, they are not mandatory, making this an excellent opportunity for those seeking entry-level positions or looking to build their careers in the food service industry. The work typically involves physical activity such as standing, walking, and occasional lifting, making it suited to individuals who are active and capable of performing essential cleaning and food preparation tasks. Joining the team at L&H Arizona Ventures means becoming part of a dedicated and passionate workforce committed to delivering fresh products and excellent service consistently.
Job Requirements
- Regularly required to stand and walk
- Use hands to finger, handle, or feel
- Reach with hands and arms
- Occasionally required to bend and stoop, kneel or crouch
- Must be able to perform cleaning duties such as wiping tables and equipment, sweeping and mopping
- Must be able to lift and/or move up to 30 pounds
- Maintain punctual and regular attendance at work
Job Qualifications
- High school diploma or equivalent preferred but not required
- Food Handlers Card and/or Serve Safe Certified preferred but not required
- Effectively read, speak, write and communicate
- Build and maintain positive relationships with supervisors, co-workers and guests
- Be a team player with a great attitude
- Basic math skills required
Job Duties
- Exhibit readiness to perform role by wearing a clean and wrinkle-free uniform and showing up at the assigned time
- Prioritize and complete tasks which if not done could jeopardize the store's operation
- Adhere to Papa Murphy's store performance standards
- Comply with all sanitation and safety standards
- Greet all guests to create a welcoming environment
- Handle phone and online orders for guest pick-up
- Keep assigned area neat, clean and well stocked
- Perform all tasks/duties assigned by immediate supervisor
- Work all counter stations or other assigned station
- Assist guests in making menu selection, review specials, handle club cards, and participate in add-on sales
- Wrap pizzas properly, repeat orders to guests, give verbal baking instructions to all guests, thank and invite the guests back
- Present order to guest within the 3-minute door to door service time
- Assist guests if necessary to carry pizzas out to their car or hold the door open
- Follow proper cash, check, credit card and food stamp transactions
- ring up order and follow proper cash handling techniques
- Follow proper void/refund procedures
- Process coupons and gift certificates with the assistance of immediate supervisor
- Learn to complete operating and safety knowledge of mixer, sheeter and dicer if needed
- Make all products following the portion charts or job aids within the average time as described in the Papa Murphy's performance standards
- Store and rotate all products before and after prepping to ensure quality
- Mix dough to recipe and dough balls to standard when/if necessary
- Sheet, wrap, date, and store crusts to standard
- Perform the duties of the runner (restock person) or dish person as directed by immediate supervisor
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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