Crew Member

Papa Murphy's is a renowned pizza company famous for its distinctive take-and-bake model that brings fresh, quality ingredients directly to customers for home preparation. Founded to revolutionize the pizza industry, Papa Murphy's is dedicated to crafting delicious, craveable products with a strong commitment to quality and freshness. Unlike traditional pizza outlets, Papa Murphy's focuses on providing everyday meal solutions that are easy to prepare at home, offering a unique blend of convenience and quality that has set them apart in a competitive market. This emphasis on quality ingredients, prepared fresh daily, underpins the company's entire operational ethos—including its customer service, community involvement, and internal culture. The company prides itself not only on its innovative product line but also on fostering a culture of collaboration, accountability, and inclusion among its employees, believing that its true strength lies in what is made together rather than in isolation. Papa Murphy's is an inclusive employer that promotes a welcoming and diverse work environment, ensuring equal employment opportunities regardless of race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic under federal, state, or local laws. This atmosphere allows employees to thrive in a supportive and dynamic setting where their contributions are valued and recognized.

The Crew Member role at Papa Murphy's is critical to maintaining this high standard of quality and customer satisfaction. As a lively support position, the Crew Member embodies the company’s core values of quality, service, integrity, and teamwork while ensuring smooth daily operations. This position involves a variety of front-of-house and back-of-house duties designed to keep the store running efficiently and guests happy. Crew Members prioritize and complete organizational tasks with a keen awareness that skipping these duties can jeopardize store operations. They uphold rigorous sanitation, food safety, and general safety standards to maintain an optimal dining experience. The role demands excellent customer service skills to create a welcoming environment where every guest feels special and every pizza meets Papa Murphy’s high-quality standards.

Specifically, the front-of-house responsibilities for a Crew Member include mastering all customer-facing stations, such as preparing pizzas, processing transactions accurately, and making menu suggestions aimed at enhancing the guest experience. The position also involves promoting specials, add-on sales, loyalty programs, and other offerings designed to benefit the customer while driving sales. Crew Members show genuine care by engaging in community-focused gestures, such as assisting guests by opening doors or carrying pizzas to their cars. They ensure all financial transactions adhere strictly to company procedures.

On the back of house, Crew Members must expertly operate and clean all equipment according to Papa Murphy’s standards. They prepare, store, and rotate products correctly to ensure consistent quality, and may also perform runner or dish duties as needed, demonstrating flexibility and teamwork. The company cultivates a friendly atmosphere where team members work collaboratively within their local communities without the challenges of late hours, grease traps, or public restrooms—common industry pain points.

Working at Papa Murphy’s provides employees with unique benefits including the chance to earn tips, education and tuition assistance, and, of course, access to delicious pizza. The position is ideal for individuals eager to develop a successful career in a dynamic, supportive environment, with the opportunity to build positive relationships with supervisors, co-workers, and guests. Crew Members are expected to be knowledgeable in food safety and demonstrate a great attitude and willingness to be team players. This is an excellent part-time or full-time role for those seeking a friendly, fast-paced workplace focused on quality and community involvement.