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Crew Member

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

hourly pay
Tip pool earnings
Flexible Schedule
teamwork environment
training provided
Tip pool
weekend shifts

Job Description

The Melt is a dynamic and rapidly growing fast-casual restaurant chain located in Santa Clara, California. Known for its commitment to delivering exceptional experiences through quality food and excellent customer service, The Melt specializes in offering delicious grilled cheese sandwiches along with salads, soups, sides, and shakes. The brand emphasizes creating a friendly and welcoming environment for every guest, aiming to foster a culture where employees and customers alike feel a genuine connection and affection for the restaurant experiences, captured perfectly in the phrase "I Love It Here." As a company, The Melt continues to expand its reach and reputation,... Show More

Job Requirements

  • Must be happy and at least 16 years old to apply
  • must have strong interpersonal skills, a positive attitude and the ability to learn quickly
  • must be available to work flexible hours including peak sales times, opening shifts, closing shifts, and weekends
  • prior experience not required but helps if you've worked in a restaurant, deli, cafe, fast food, coffee, retail or customer service
  • must be able to work under pressure and multi-task in a fast-paced environment
  • must be able to read and communicate in English
  • must be able to lift between 25-50 lbs

Job Qualifications

  • Happy and at least 16 years old
  • strong interpersonal skills
  • positive attitude
  • ability to learn quickly
  • availability to work flexible hours including peak sales times, opening shifts, closing shifts, and weekends
  • prior experience in restaurant, deli, cafe, fast food, coffee, retail or customer service is helpful
  • ability to work under pressure and multi-task in a fast-paced environment
  • ability to read and communicate in English
  • ability to lift between 25-50 lbs

Job Duties

  • Welcoming every guest with a smile
  • delivering fast, friendly and accurate service to all guests
  • answering guest questions related to the menu and suggestive selling to help the guest order
  • having knowledge of the various guest programs and technology such as Thanx, Kiosk and Online Ordering
  • having full knowledge of the menu and ingredients profile for all Melt menu items
  • ensuring order accuracy upon guest delivery
  • monitoring ticket times to ensure food is delivered within THE MELT's speed of service guidelines
  • following recipes accurately during food prep as well as sandwich builds, salads, soups, sides, and shakes
  • following all Melt policies related to uniform, grooming and personal hygiene
  • following all food safety and sanitation requirements and practices
  • ensuring guest areas such as dining room, restrooms are clean and well stocked at all times
  • ensuring your station (FOH or BOH) is clean and well stocked at all times
  • following all crew policies and procedures related to successful employment at THE MELT
  • promoting teamwork to achieve restaurant goals
  • attending and being punctual to all scheduled shifts
  • communicating with fellow crew members in a courteous and respectful manner
  • following all safety policies and procedures to eliminate risk of injury/illness for crew and guests

Job Qualifications

Experience

No experience required

Job Location

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