Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $15.00
Benefits
flexible scheduling
Employee Discounts
Opportunities for advancement
Training and development programs
Positive and inclusive work environment
team-oriented culture
Potential for bonuses and incentives
Job Description
Dairy Queen (DQ) is a globally recognized quick-service restaurant brand that has been dedicated to creating positive memories for its fans for over 75 years. Known for its unique blend of food and signature treat products, Dairy Queen has earned a special place in the hearts of customers of all ages around the world. As a franchise-based business, Dairy Queen offers an engaging and fast-paced working environment that focuses on delivering exceptional customer experiences. The company emphasizes the importance of fan service, ensuring that every visit to a Dairy Queen restaurant is memorable and enjoyable for each guest. With a... Show More
Job Requirements
- Able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift
- Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time
- Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift
- Must be able to work in and out of different temperature ranges
- Handling food/drinks/treats and food/drink/treat products constantly
- Capability to stand for long periods of time
- Ability to lift up to 50 pounds
- Interact with the public and co-workers constantly during shifts
- Clean up after all kinds of messy situations
- Must be able to read order monitors
- Recall and communication of products and contents
- Practice established food handling procedures and meet any local health regulations
- Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in food service or customer service roles is a plus but not required
- Ability to communicate clearly and work effectively as part of a team
- Basic knowledge of health and safety standards in a food service environment
- Positive attitude and strong work ethic
- Ability to follow instructions and maintain consistency in quality and service
- Good interpersonal skills and customer-oriented mindset
Job Duties
- Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers
- Prepare treat products following restaurant, health and safety standards and procedures quickly and accurately
- Be pleasant and alert to customer needs
- Properly and safely operate and maintain restaurant equipment including related chill equipment while following all health and safety standards
- Work as a team member to assure constant and consistent quality, service, cleanliness and value to each customer
- Clean work area, organize and stock needed items
- Move various treat, paper and cleaning items from other sections of building or outside building to immediate work area
- Stocks and executes proper rotation of products
- Completes assigned prep work for stocking and set up of chill area
- Controls food production process
- Breaks down and cleans chill area thoroughly at the end of every day as assigned by a manager or shift leader
- Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks
- Occasional need to be out of building for parking lot pick-up, trash removal and other maintenance and cleaning activities
- Informs immediate supervisor promptly of all problems or unusual matters of significance
- Performs other duties and responsibilities as requested by management staff or shift leaders
Job Location
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