Five Guys logo

Crew Member - 0663

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $13.00 - $1.00
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Work Schedule

Flexible
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Benefits

Flexible Hours
opportunities for career growth
fun work environment
competitive pay
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys Burgers and Fries is a well-known fast-casual restaurant chain famous for serving what many consider the number one burgers in America. Founded with a commitment to quality, Five Guys has built a reputation not only for its delicious, fresh ingredients but also for fostering an exceptional workplace culture. Family owned and operated, the company prides itself on food safety, cleanliness, and customer service. Unlike many other fast-food establishments, Five Guys restaurants maintain a no-freezer policy, ensuring that every item served is fresh and of the highest quality. The brand's unique open kitchen design encourages transparency and teamwork, creating an engaging and dynamic environment for both employees and customers alike. The company continues to expand and innovate but remains committed to its core values and community-oriented ethos.

The role of Crew Member at Five Guys is designed for individuals who thrive in a fast-paced, team-oriented environment. Crew members play an integral part in every aspect of restaurant operations, including taking orders at the register, grilling, prepping the kitchen in the morning, and closing duties at night. The position offers much more than traditional fast-food work; employees move fluidly across roles to support one another and maintain high standards throughout their shifts. This holistic approach helps cultivate skills and knowledge that contribute to the employee’s career growth within the company.

One of the standout features of working at Five Guys is the Secret Shopper bonus program. This unique incentive allows every employee the opportunity to earn cash bonuses by meeting or exceeding the company’s lofty standards for customer service and food quality. It’s a reflection of Five Guys’ belief in rewarding those who contribute to creating an outstanding dining experience. The working environment is lively and fun, played out with classic rock music that encourages team members to sing along, enhancing camaraderie and morale. Employees report a sense of belonging, engagement, and the chance to be part of something special, where food quality and safety are priorities but where fun and a supportive team culture are just as important.

Starting pay for crew members begins at $13.00 per hour, with additional income potential through tips and bonuses. Employees enjoy flexible hours tailored to their schedules, making this an ideal opportunity for students, part-time workers, or those seeking supplementary income. Benefits include free meals during shifts, competitive pay, and opportunities for advancement through the company’s commitment to employee growth and training. For eligible employees, Five Guys also offers 401(k) plans along with medical, dental, and vision insurance. This blend of a rewarding compensation structure, a positive work environment, and dedicated career development makes Five Guys an attractive employer in the food service industry.

Joining Five Guys means entering a workforce that values diversity and inclusion. The company is committed to providing equal employment opportunities to all individuals and actively works to increase representation of women, people of color, veterans, and individuals with disabilities. By fostering an inclusive workplace, Five Guys helps build a team that reflects the diversity of the communities it serves, strengthening company culture and the quality of service. For those seeking a challenging yet enjoyable job with room to grow, Five Guys offers a unique combination of fresh food, fast service, teamwork, and rewarding incentives all in one vibrant package.

Job Requirements

  • high school diploma or equivalent
  • ability to communicate effectively with team and customers
  • capable of working flexible hours including evenings and weekends
  • ability to stand for extended periods
  • must be able to follow food safety guidelines
  • eligible to work in the United States
  • willing to participate in the Secret Shopper program

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in food service or customer service is advantageous
  • strong communication and teamwork skills
  • ability to work in a fast-paced environment
  • familiarity with food safety practices
  • positive attitude and willingness to learn
  • reliable and punctual

Job Duties

  • take orders at the register
  • prepare food items including grilling and assembling burgers
  • maintain cleanliness and food safety standards throughout the shift
  • assist with morning prep and evening closing duties
  • provide exceptional customer service and engage with guests
  • participate in team communication and coordination
  • contribute to upholding standards for the Secret Shopper bonus program

Job Criteria

Experience

Entry Level (1-2 years)


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