Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $24.00
Work Schedule
Flexible
Benefits
Travel perks
health benefits
wellness programs
401(k) program
Employee assistance program
Pet insurance
Discounts on hotels, cars, cruises and more
Job Description
American Airlines is a leading global airline recognized for its expansive network, superior service, and dedication to innovation and customer satisfaction. As one of the largest airlines in the world, American Airlines operates thousands of daily flights connecting hundreds of destinations across the globe. Committed to excellence, the company values its diverse workforce and fosters an inclusive environment that empowers employees to grow professionally and personally. With over 20 Employee Business Resource Groups, American Airlines is dedicated to creating a workplace where team members can bring their authentic selves to work, thrive, and contribute to a dynamic and supportive culture.Show More
Job Requirements
- High school diploma or GED equivalency
- 1 year crew scheduling, crew tracking, Sabre/FOS, Ascent, Outlook experience
- Ability to work all shifts including holidays and weekends
- Ability to work overtime as required with little or no advance notice
- Ability to handle multiple tasks concurrently
- Ability to work under pressure and meet deadlines
- Ability to adapt to constant change
Job Qualifications
- High school diploma or GED equivalency
- Knowledge of APA/APFA contracts and FARs
- Ability to exercise sound judgment in making decisions based on information gathered/reviewed
- Ability to be flexible and capable of adapting to constant change
- Ability to work with all levels of management and union groups
- Ability to review policies/procedures and recommend changes
- Capable of reviewing work product of assigned area(s) and recommending changes to improve productivity and efficiency
- Ability to prepare written and verbal turnovers
- Ability to learn computer systems and applications and apply knowledge
- Ability to prioritize tasks
- Ability to handle multiple tasks concurrently
- Ability to work well under pressure and deadlines
- Ability to work with minimal supervision
- Ability to manually complete duties in the event of computer or system outages
- Ability to memorize computer entry codes and city codes
- Ability to understand the 24-hour clock and worldwide time zones in daily conversations with crew members
- Must be able to read, understand and comprehend the flight attendant or pilot labor agreements
- Ability to assist with on the job training for incoming new hires as required
- Ability to work all shifts including holidays and weekends in a 24/7/365 operation
- Ability to interact effectively and coordinate/delegate work assignments within the group
- Ability to maintain quality service by establishing and enforcing organization standards
- Ability to recognize and provide direction to our teams
Job Duties
- Provides support and direction to FSMs, APA and APFA
- Coordinates and communicates changes and solves crew legalities and issues during regular and irregular operations
- Works in creating open sequence pairings for maintenance ferries, extra sections, rescue missions, charter operation, critical ops, TUL flying
- Interprets and executes knowledge of working agreements for APA, APFA and FARs
- Works directly with Crew Scheduling Management, Crew Tracking, Pilot Scheduling and Flight Attendant Scheduling, Dispatchers, IOC sector and equipment manager along with other external departments
- Provides frontline guidance and coaching to the tracking staff
- Delegates work assignments as necessary
- Ability to work overtime as required, sometimes with little or no advance notice
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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