Job Overview

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Compensation

Hourly
Up to $16.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Retirement Plan
Training and Development

Job Description

Culver's is a well-established fast-casual restaurant chain known for its commitment to quality, exceptional guest service, and a warm, welcoming environment. With a reputation for serving delicious freshness in every meal, Culver's has become a favorite dining destination for communities across the United States. The company is dedicated to maintaining high standards in food safety, customer interaction, and employee satisfaction, ensuring each guest has a memorable experience. Culver's operates with a strong team-oriented culture, encouraging personal growth, and rewarding excellence in service. The location at 1101 Second Street, Waite Park, MN, is part of WP Custard LLC, which aligns with Culver's brand values and goals to provide outstanding service and quality food products consistently.

The role offered is a frontline team member position at Culver's Waite Park location, offering up to $16 per hour. This position is essential in providing personalized and exceptional guest service, ensuring every customer leaves happier than when they arrived. The team member will consistently deliver hospitality with a focus on food safety, quality control, and cleanliness. Responsibilities include maintaining a neat and well-groomed appearance while adhering to restaurant policies on attendance and conduct. The successful candidate will assist guests with product knowledge, handle comments courteously, and support the team by completing primary and secondary duties promptly. The role also involves following company safety standards and food handling procedures, including completing quality control and safe food checklists accurately. Team members will be expected to communicate effectively with guests and colleagues, demonstrate a sense of urgency, and maintain flexibility in scheduling. The position requires physical stamina, including standing, walking, and lifting, to meet the demands of a busy restaurant environment. Culver's values team member performance success factors such as communication, change management, problem-solving, innovation, planning, cooperation, quality of work, and accountability, all crucial for delivering consistent guest satisfaction and operational excellence. This opportunity is ideal for those seeking a dynamic, customer-focused role in the foodservice industry with a company that prioritizes quality and team success.

Job Requirements

  • High school diploma or equivalent preferred
  • Flexible schedule
  • Reading and writing skills required
  • Effective communication skills with guests, team and management
  • Ability to maintain a sense of urgency
  • Knowledge and application of trained food safety practices
  • Ability to stand and walk constantly
  • Ability to sit occasionally
  • Ability to handle tasks constantly
  • Ability to lift/carry 10 lbs or less constantly
  • Ability to lift/carry 11-20 lbs constantly
  • Ability to lift/carry 21-50 lbs frequently
  • Ability to lift/carry 51-100 lbs occasionally

Job Qualifications

  • Flexible schedule
  • Reading and writing skills required
  • Communicates with guests, team and management
  • Maintains a sense of urgency
  • Demonstrates trained food safety knowledge

Job Duties

  • Consistently provides excellent guest service and hospitality
  • Demonstrates proper personal hygiene and food safety practices consistently
  • Maintains a neat, well-groomed uniformed appearance
  • Follows restaurant policy on attendance, respectful conduct of team members and all other policies consistently
  • Assists guests with product knowledge and promotional information upon request accurately
  • Follows company safety standards at all times and looks out for the safety of other team members and guests
  • Demonstrates proper food safety practices by accurately completing the Quality Control/Safe Food Checklist
  • Handles guest comments promptly and courteously
  • Performs primary position responsibilities timely and accurately
  • Performs secondary position responsibilities timely and accurately, after the primary duties are accomplished
  • Performs back-up support accurately and timely after secondary responsibilities are accomplished
  • Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request
  • Answers the telephone courteously and professionally, within three rings
  • Prepares quality products while maintaining: portion control and presentation within service goal times
  • Attends all team member meetings

Job Criteria

Experience

No experience required


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