Courtyard Nashville Green Hills - Assistant General Manager OEM

Courtyard Nashville Green Hills is a distinguished hotel that offers a blend of comfort, convenience, and exceptional service to all guests. Nestled in the vibrant city of Nashville, this hotel caters to both business travelers and vacationers by providing plush Marriott bedding, ergonomic workspaces, and mini-fridges in rooms. Guests can indulge in a variety of culinary delights at the on-site Bistro featuring Starbucks coffee and craft cocktails, or explore the local dining scene with nearby restaurants like Santo, Park Café, and the renowned Bluebird Café. The hotel's prime location allows easy access to prominent Nashville landmarks such as Belmont University, Lipscomb University, the Mall at Green Hills, Centennial Park, and Cheekwood Botanical Garden. For leisure and wellness, guests can enjoy the rooftop pool, 24-hour fitness center, and outdoor recreation opportunities at Centennial Park. Moreover, the hotel is an excellent venue for formal meetings and special events due to its convenient proximity to downtown Nashville.

What truly sets Courtyard Nashville Green Hills apart is its strong team-oriented culture. The staff embrace a collaborative work environment where they think as a team, not individually. Daily stand-up meetings foster open communication, celebrate successes, recognize contributions of employees, and continuously seek ways to enhance service delivery. Being part of a global company that manages over 800 hotels worldwide, the hotel prioritizes diversity, equity, and inclusion, ensuring all employees feel valued and supported. Employees benefit from an array of perks including hotel discounts, discount programs, online training courses, management apprentice initiatives, and leadership development opportunities. This hotel is a place where individuals can grow professionally, succeed in their careers, and find a true sense of belonging.

The Assistant General Manager role at Courtyard Nashville Green Hills is an exciting leadership opportunity designed for a dynamic and passionate hospitality professional. This position calls for an individual ready to oversee multiple departments, drive hotel profitability, and act as the primary leader in the General Manager's absence. The Assistant General Manager is charged with maintaining high standards of guest service, operational efficiency, and team cohesion. This includes recruiting, hiring, and training guest services personnel while fostering talent development across all levels. Effective communication is essential, as this leader must manage relationships with guests and team members alike, ensuring concerns are heard and addressed promptly.

Key responsibilities involve managing financial operations with confidence, embracing technology tools like Windows Operating Systems for effective management and reporting, and upholding company guidelines regarding professional appearance and conduct. The position is overtime eligible (OEM), indicating that overtime pay applies and is calculated accordingly. Ideal candidates will bring at least five years of progressive hotel experience, supervisory skills, and a calm demeanor under pressure, along with necessary certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid.

This role is ideal for someone who thrives on leadership challenges, enjoys problem-solving, communicates clearly and compassionately, and values high standards of hospitality. The Assistant General Manager at Courtyard Nashville Green Hills has a unique chance to create memorable guest experiences, inspire team members, and contribute significantly to the hotel's success in a vibrant music city setting. Potential hires can also look forward to a comprehensive benefits package including daily pay options, medical, dental, and vision coverage, disability income plans, life insurance, paid time off, employee assistance programs, and a 401k retirement plan. Join this hotel team and turn every day into an opportunity to lead, innovate, and make hospitality fun!