Courtyard El Paso Airport - Assistant General Manager OEM
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k plan
Job Description
Courtyard El Paso Airport is a distinguished hotel known for its blend of convenience, flexible spaces, and timeless style, catering to both business and leisure travelers. Situated near the El Paso Airport, this hotel offers guests a comfortable and modern stay enriched with all essential amenities. Each accommodation features signature plush Marriott bedding, microwaves, mini-fridges, K-cup tea and coffeemakers, and HDTVs, ensuring guests enjoy both comfort and functionality during their visit. The hotel also boasts The Bistro, a restaurant serving energizing breakfasts with Starbucks coffee, as well as lunch and dinner options paired with craft drinks for a complete dining experience. Additional amenities include a 24-hour fitness center, a heated outdoor pool, and an on-site laundry facility, making it easy for guests to maintain their daily routines. Beyond the hotel's comforts, guests can explore the rich cultural and recreational offerings of El Paso, including authentic Tex-Mex cuisine, historic attractions, parks, and popular malls like Cielo Vista Mall and Bassett Place.
Courtyard El Paso Airport distinguishes itself not only by its superior services and amenities but also through its vibrant and supportive team culture. Employees here experience a collaborative work environment where they are treated like family, with a strong emphasis on growth, success, and belonging. Team-building activities and monthly events celebrate collective achievements and foster an inclusive and motivating atmosphere.
The role of Assistant General Manager at Courtyard El Paso Airport is a pivotal leadership position essential for ensuring the hotel operates smoothly and efficiently. This is a hands-on role where you act as the second-in-command and take the lead when the General Manager is unavailable. Your responsibilities encompass a broad spectrum from managing multiple departments, driving revenue, controlling costs, and enhancing team performance. Critical to this role is the ability to lead with confidence, solve problems proactively, and communicate effectively to make sure all voices are heard and valued.
The ideal candidate for this position thrives under pressure and possesses a solid hospitality background with at least five years of progressive hotel experience or a combination of relevant education and experience. Supervisory skills are a must, along with certifications in Food Handlers, Alcohol Awareness, CPR, and First Aid, all of which highlight a commitment to safety and regulatory compliance.
This position is classified as an overtime eligible manager (OEM), meaning overtime is applicable and remunerated accordingly. Courtyard El Paso Airport offers a competitive salary package and a generous benefits program for full-time employees, including daily pay options, comprehensive medical, dental, and vision coverage, disability income protection, life insurance, paid time off, an employee assistance program, and a 401k retirement plan. This role not only promises professional fulfillment but also the opportunity to create memorable hospitality experiences for guests, making every day an exciting and rewarding adventure.
Courtyard El Paso Airport distinguishes itself not only by its superior services and amenities but also through its vibrant and supportive team culture. Employees here experience a collaborative work environment where they are treated like family, with a strong emphasis on growth, success, and belonging. Team-building activities and monthly events celebrate collective achievements and foster an inclusive and motivating atmosphere.
The role of Assistant General Manager at Courtyard El Paso Airport is a pivotal leadership position essential for ensuring the hotel operates smoothly and efficiently. This is a hands-on role where you act as the second-in-command and take the lead when the General Manager is unavailable. Your responsibilities encompass a broad spectrum from managing multiple departments, driving revenue, controlling costs, and enhancing team performance. Critical to this role is the ability to lead with confidence, solve problems proactively, and communicate effectively to make sure all voices are heard and valued.
The ideal candidate for this position thrives under pressure and possesses a solid hospitality background with at least five years of progressive hotel experience or a combination of relevant education and experience. Supervisory skills are a must, along with certifications in Food Handlers, Alcohol Awareness, CPR, and First Aid, all of which highlight a commitment to safety and regulatory compliance.
This position is classified as an overtime eligible manager (OEM), meaning overtime is applicable and remunerated accordingly. Courtyard El Paso Airport offers a competitive salary package and a generous benefits program for full-time employees, including daily pay options, comprehensive medical, dental, and vision coverage, disability income protection, life insurance, paid time off, an employee assistance program, and a 401k retirement plan. This role not only promises professional fulfillment but also the opportunity to create memorable hospitality experiences for guests, making every day an exciting and rewarding adventure.
Job Requirements
- At least five years of progressive hotel experience in rooms or food and beverage or a four-year degree with 2-3 years of experience or a two-year degree with 3-4 years of related experience
- Supervisory background
- Ability to stay calm and objective under pressure
- Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid
Job Qualifications
- At least five years of progressive hotel experience in rooms or food and beverage or a four-year degree with 2-3 years of experience or a two-year degree with 3-4 years of related experience
- Supervisory experience
- Strong communication and interpersonal skills
- Ability to manage multiple departments effectively
- Proficient in Windows Operating Systems
- Leadership and coaching abilities
- Problem-solving and conflict resolution skills
Job Duties
- Supervise multiple departments and drive hotel profitability by skillfully managing teams and partnering with the General Manager
- Proactively spot challenges and tackle them head-on to ensure smooth daily operations
- Recruit, hire, and train Guest Services staff while supporting ongoing employee development
- Maintain clear communication with colleagues and guests by actively listening and addressing concerns
- Manage financial data and support operational decision-making
- Utilize Windows Operating Systems for management tasks and reporting
- Ensure professional appearance and grooming standards are upheld throughout the team
- Deliver friendly, service-focused interactions to enhance guest and team member satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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