Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $1.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Employee assistance program
flexible spending accounts
vacation time accrual
401k program with company match
Free parking
hotel discounts
Job Description
The Courtyard Boise Downtown, operated under the Block 22, LLC umbrella, is a distinguished hospitality establishment located in the heart of Boise, Idaho. Known for blending tradition with modern excitement and elegance, this property prides itself on being Boise's premier choice for creating and experiencing unforgettable hospitality moments. As part of a company that seamlessly combines the art of entertaining with personal service, the Courtyard Boise Downtown offers guests the perfect mix of atmosphere, value, location, and superior service. With a strong commitment to excellence, the hotel consistently delivers memorable experiences for both business travelers and leisure guests alike. Block... Show More
Job Requirements
- Must have excellent English communication skills and be able to read, write and speak fluently
- Education: High school education or equivalent experience
- Experience: Customer service background preferred but not required
- Ability to operate computer, cash register and calculator
- Ability to work well as part of a team or on your own and can solve problems independently
- Project a professional image at all times through appearance, dress, and behavior
- Capability to manage multiple tasks simultaneously while maintaining attention to detail
- Candidate must be able to stand and remain active for extended periods, often for entire shifts, while providing attentive service and managing front desk operations
- Ability to lift, carry and manipulate various items (ex: luggage) weighing up to 50 pounds
- Prolonged periods of standing at front desk and working on a computer
Job Qualifications
- High school education or equivalent experience
- Excellent English communication skills with the ability to read, write and speak fluently
- Customer service background preferred but not required
- Ability to operate computer, cash register and calculator
- Ability to work well independently and as part of a team
- Professional appearance and behavior at all times
- Strong multitasking skills with attention to detail
Job Duties
- Provide a critical first impression to guests with exceptional service
- Welcome and serve guests in person and over the phone
- Solve problems independently and collaboratively within a team
- Use computer systems comfortably to manage reservations and guest information
- Handle cash and credit card transactions accurately and confidently
- Manage check-ins and check-outs efficiently
- Perform other job-related duties as assigned
Job Location
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