Courtyard Bloomington Normal - Bistro Attendant

The Courtyard Bloomington Normal hotel is a premier hospitality establishment located just one block off of Veteran's Parkway in Normal, Illinois. Renowned for its convenient proximity to Illinois State University and major corporate headquarters such as State Farm Insurance, Country Financial Insurance, and Mitsubishi Motors Manufacturing of America, this hotel offers a blend of comfort, accessibility, and excellent service to visitors from all walks of life. Additionally, the Bloomington Normal area provides a rich cultural and recreational landscape for guests to explore, including attractions like the Illinois Shakespeare Festival, Miller Park Zoo, Children's Discovery Museum, and various shopping and golfing opportunities. Within the hotel itself, guests can enjoy a welcoming atmosphere and amenities designed to enhance their stay, including The Bistro, a restaurant serving a variety of breakfast options, Starbucks drinks, as well as dinner and drink selections.

Joining the Courtyard Bloomington Normal team as a Bistro Attendant means becoming an integral part of an energizing and customer-focused environment. This role serves as the friendly and approachable face that guests look forward to seeing during their visit, offering not only delicious food and beverage options but also a warm and memorable hospitality experience. The Bistro Attendant thrives in the fast-paced bistro setting, where attention to detail and a commitment to excellent service are paramount. The position is ideal for someone who enjoys creating positive guest interactions and can handle multiple tasks smoothly and efficiently.

The role involves greeting guests with genuine warmth and assisting them with menu options, ensuring that each order — whether a simple coffee or a full breakfast — is treated with VIP attention. Maintaining the buffet's appearance and replenishing food items ensures a fresh and inviting atmosphere for all guests. Proficiency in processing orders quickly and accurately using the Point of Sale (POS) system is essential, as is handling cash transactions with confidence and precision. Collaboration with kitchen staff and hotel personnel is vital to maintain seamless service flow, from opening preparations to closing duties and safety checks.

The position may start with an initial waiting period, after which those hired full-time become eligible for a comprehensive benefits package. This includes daily pay, medical, dental, and vision coverage, short-term and long-term disability insurance, term life and accidental death and dismemberment insurance, paid time off, an employee assistance program, and a 401k retirement plan, providing a supportive and rewarding work environment.

With the Courtyard Bloomington Normal being a hub that balances community, culture, and convenience, the Bistro Attendant role plays a key part in enhancing guest experiences and promoting the hotel's reputation for hospitality excellence. Whether you are an experienced professional or someone passionate about entering the hospitality field, this position offers a unique opportunity to shine and grow within a respected hotel brand.