Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Salary
Rate:
Range $23,986.35 - $28,182.43
Work Schedule
Flexible
Weekend Shifts
Benefits
inclusive work environment
Opportunity to work with a professional sports organization
seasonal employment
Employee development opportunities
engagement with the community
Job Description
Spurs Sports & Entertainment (SS&E) is a dynamic and multifaceted sports and entertainment organization dedicated to creating memorable experiences that transcend the boundaries of typical sporting events and concerts. As the proud owners and operators of the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and San Antonio FC (USL), SS&E is deeply embedded in the community, managing the day-to-day operations of major venues such as the Frost Bank Center, Toyota Field, and STAR Complex. The company embraces a philosophy that values its people as its greatest asset and fosters a culture of integrity, success, and caring across its workforce... Show More
Job Requirements
- High school diploma or equivalent
- Flexible schedule with the ability to work 2 to 3 days per week including game nights and non-game day member events
- Reliable transportation
- Ability to stand for long periods
- Ability to lift up to 20 pounds on occasion
- Willingness to work evenings, weekends, some holidays, and event nights
Job Qualifications
- Strong customer service skills
- Excellent oral and written communication skills
- Ability to work flexible hours including evenings, weekends, holidays, and event nights
- Self-motivated with the ability to work in a team environment
- Strong time management and organizational skills
- Ability to prioritize multiple tasks and adapt to changing projects
- High level of interpersonal skills to handle sensitive and confidential situations
- Professional appearance and demeanor
Job Duties
- Provide game night support as it relates to customer service for our Spurs Courtside Season Ticket Members
- Interact with members primarily through face-to-face interactions
- Provide customer service and collaborate with staff members to enhance the fan experience
- Support Courtside and Membership Services Team members with client retention initiatives, including special event execution and Spurs season ticket benefit fulfillment on game nights and occasional non-game day membership events
- Facilitate guest communication and efficiently route service requests to appropriate teams after an initial assessment
- Act as liaison between Spurs Sports and Entertainment and Season Ticket Members with game night service requests
- Perform other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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