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Courtesy Clerk/Grocery Bagger

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Flexible
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Benefits

Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Financial counseling
associate discounts
Tuition Reimbursement
Career growth opportunities

Job Description

Kroger is a leading American grocery retailer with a rich history that began over a century ago with a single store in Cincinnati. Today, Kroger stands as the nation’s largest grocer, operating nearly 2,800 stores across 35 states under 28 different names. Kroger prides itself on its commitment to bringing together diverse teams of passionate individuals centered around a shared mission: To Feed the Human Spirit. The company’s innovative spirit and dedication to food inspire a culture of inclusiveness and growth. At Kroger, people genuinely matter, and employee well-being is a priority. Kroger offers comprehensive benefits that support physical, emotional, financial, and overall well-being, designed to help associates thrive both at work and in life.

The role of Courtesy Clerk/Grocery Bagger is vital to creating an outstanding customer experience through exceptional service. This role contributes directly to maintaining a safe, clean, and welcoming shopping environment that encourages repeat visits. As a Courtesy Clerk/Grocery Bagger at Kroger, you will be responsible for bagging groceries efficiently while ensuring items are protected and organized properly using various types of bags. You will engage with customers by assisting with loading groceries into their vehicles and informing them about current grocery specials. Additionally, you will help maintain store cleanliness, organize merchandise, perform shelf conditioning, and support food safety regulations. This position requires someone who exemplifies Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The Courtesy Clerk operates in a fast-paced environment, requiring attentive interaction skills, teamwork, and the ability to resolve conflicts cooperatively and calmly.

Kroger supports flexible schedules in both part-time and full-time roles, along with paid time off, holiday and sick pay based on eligibility and tenure, comprehensive medical, dental, and vision coverage, and emotional and financial support services through various assistance programs. With ample opportunities for career growth, industry-leading continuing education programs, and tuition reimbursement up to $21,000, Kroger invests deeply in employees’ personal and professional development. Joining Kroger as a Courtesy Clerk/Grocery Bagger offers a fulfilling and vibrant work experience where your potential is truly unlimited.

Job Requirements

  • Customer service skills
  • Effective communication skills
  • Ability to work cooperatively in high-paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Job Qualifications

  • Customer service skills
  • Effective communication skills

Job Duties

  • Bag groceries at check out for customers
  • Strive to pack at least five items per bag while preventing damage
  • Follow best practices for using reusable, plastic, and paper bags
  • Assist customers by removing merchandise from baskets
  • Help customers load groceries into their cars
  • Perform basic shelf conditioning
  • Inform customers of grocery specials
  • Return merchandise to store shelves
  • Collect and return baskets to designated areas
  • Clean spills and collect trash inside store and parking lot
  • Clean all areas inside and outside of store
  • Handle and assemble seasonal merchandise
  • Know store layout, locate products, and conduct price checks
  • Reinforce safety programs and identify unsafe conditions
  • Adhere to food safety regulations and guidelines
  • Perform preventive maintenance inspections and report repairs
  • Create welcoming environment by answering product questions
  • Adhere to all local, state and federal laws and company policies
  • Cooperate effectively in a high-paced, stressful environment
  • Manage conflict reasonably and non-confrontationally
  • Act with honesty and integrity regarding customer and business information
  • Follow directions and seek help to resolve issues
  • Provide support and assistance to minors, individuals with special needs, and older adults
  • Perform essential job functions with or without accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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