Ralphs logo

Courtesy Clerk/Grocery Bagger

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Healthcare coverage
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
training programs

Job Description

Ralph's is a well-established supermarket chain based in California that has been proudly serving communities for many years. Since merging with The Kroger Company in 1998, Ralph's has expanded its presence to over 180 stores throughout the state, becoming a trusted brand committed to delivering quality products and outstanding customer service. As part of the Kroger family of companies, Ralph's embraces a culture rooted in core values such as respect, honesty, integrity, diversity, inclusion, and safety. These values guide every aspect of the business and help create a supportive and welcoming environment for both customers and employees alike. The company takes pride in its history of innovation and dedication to creating amazing experiences centered around food and community. At Ralph's, people truly matter. The company is focused on fostering a workplace where employees can grow, thrive, and develop their potential. Whether looking for part-time work or a long-term career path, Ralph's offers opportunities for every type of associate, providing the ingredients needed to succeed both professionally and personally. The role of Courtesy Clerk/Grocery Bagger is an integral position that directly impacts the customer experience. This position involves offering exceptional service by assisting customers at checkout, bagging groceries efficiently and carefully to prevent damage, and providing help with tasks that enhance convenience, such as loading bags into customers’ cars. The Courtesy Clerk is also responsible for maintaining a clean and safe store environment, adhering to food safety regulations, and upholding the company’s commitment to respect and integrity. This role offers a chance to work in a fast-paced, team-oriented environment where every effort contributes to making customers feel valued and appreciated. Being a Courtesy Clerk/Grocery Bagger at Ralph's means more than just handling groceries; it means being part of a community-focused team that cares deeply about delivering a positive, friendly, and safe shopping experience for all customers. This position also offers significant chances for personal and professional growth through comprehensive training programs and industry-leading continuing education initiatives. The opportunity to work flexible hours and access valuable benefits makes this a desirable role for individuals seeking to join a dynamic and supportive company. If you are motivated by service, eager to contribute to a positive atmosphere, and ready to embrace the values of a highly respected brand, Ralph's invites you to apply and join their family. The company values diversity and inclusion and considers qualified applications with arrest or conviction records in accordance with fair chance employment laws. Ralph's is committed to providing reasonable accommodation throughout the application and hiring process, ensuring that every candidate has an equal opportunity to succeed. Join Ralph's and be part of a company dedicated to feeding the human spirit with exceptional service, quality, and care.

Job Requirements

  • Customer service skills
  • Effective communication skills
  • Retail experience preferred but not necessary
  • Ability to work in a fast-paced and sometimes stressful environment
  • Ability to handle conflict reasonably and cooperatively
  • Ability to act honestly and with integrity
  • Capability to follow directions and seek assistance when needed
  • Must be able to perform job functions with or without reasonable accommodation

Job Qualifications

  • Customer service skills
  • Effective communication skills
  • Ability to work cooperatively in high-paced environments
  • Ability to manage conflict nonconfrontationally
  • Demonstrates honesty and integrity
  • Willingness to follow directions and seek help
  • Provides support and assistance to diverse customers
  • Basic knowledge of food safety regulations beneficial

Job Duties

  • Bag groceries efficiently while ensuring items are not damaged
  • Follow best practices for bagging in reusable, plastic, or paper bags
  • Assist customers by removing merchandise from basket for checkout
  • Offer help loading bags into customers' cars
  • Perform basic shelf conditioning and return merchandise to shelves
  • Gather and return bascarts to designated areas
  • Clean spills and collect trash inside store and parking lot
  • Handle and assemble seasonal merchandise
  • Conduct price checks and locate products for cashiers
  • Reinforce safety programs by identifying unsafe conditions and notifying management
  • Adhere to all food safety regulations and company guidelines
  • Practice preventive maintenance by inspecting equipment and reporting issues
  • Create a welcoming environment by answering customer questions
  • Work cooperatively in a fast-paced, sometimes stressful environment
  • Manage conflict in a reasonable and cooperative manner
  • Act with honesty and integrity regarding customer and business information
  • Follow directions and seek assistance when necessary
  • Provide support through interactions with minors, individuals with special needs, and older adults
  • Perform essential functions with or without reasonable accommodation

Job Criteria

Experience

No experience required


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