Ralphs logo

Courtesy Clerk/Grocery Bagger

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Healthcare coverage
dental coverage
vision coverage
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
associate discounts
Tuition Reimbursement
training programs

Job Description

Ralphs is a well-established and respected grocery store chain based in California. Since merging with The Kroger Company in 1998, Ralphs has grown to proudly serve customers through over 180 stores across the state. Known for its commitment to quality, diversity, and community engagement, Ralphs stands as a pillar in the retail grocery sector, blending innovation with tradition to create exceptional shopping experiences. As part of the larger Kroger family of companies, Ralphs benefits from a shared purpose: To Feed the Human Spirit. This mission drives the company to foster a workplace culture where people matter, and associates are valued and empowered.

Ralphs places a strong emphasis on teamwork, respect, honesty, integrity, diversity, inclusion, and safety, which are not only core company values but also the guiding principles for daily operations. These values help shape an environment where employees are encouraged to grow and thrive, both professionally and personally. The company supports flexible scheduling and offers positions ranging from part-time roles to full career paths. With a focus on innovation in food retail, Ralphs provides its team members with numerous opportunities to develop their skills and advance their careers.

The Courtesy Clerk/Grocery Bagger position at Ralphs is a vital role aimed at enhancing the customer’s shopping experience through exceptional service and support. This role involves bagging groceries with care, assisting customers with loading their purchases, maintaining store cleanliness and safety, and ensuring an inviting atmosphere that encourages customers to return. The Courtesy Clerk/Grocery Bagger plays an essential part in the overall operations by supporting staff and customers, adhering to food safety regulations, and promoting store promotions and specials.

This role is ideal for those who are caring, purpose-driven, and eager to learn. Whether someone is exploring retail for the first time or looking for a stable, rewarding job, Ralphs offers a supportive environment to build a successful career. As a company dedicated to fair employment practices, Ralphs considers qualified applicants with arrest or conviction records in accordance with local ordinances, reinforcing its commitment to inclusion.

In addition to a positive workplace culture, Ralphs offers comprehensive benefits supporting associate well-being with access to medical, dental, vision, and prescription coverage through company or collective bargaining plans. They provide paid time off including holidays and sick pay based on eligibility, emotional and financial support programs, associate discounts, tuition reimbursement up to $21,000 over a career, and industry-leading training programs for professional growth. This combination of benefits and career opportunities makes Ralphs a standout employer in the retail grocery market, inviting individuals who are passionate about people and food to join the family and help feed the human spirit.

Job Requirements

  • Customer service skills
  • Effective communication skills
  • Ability to follow directions
  • Ability to perform essential job functions with or without reasonable accommodation

Job Qualifications

  • Customer service skills
  • Effective communication skills
  • Ability to work cooperatively in high-paced environments
  • Ability to manage conflict reasonably and cooperatively
  • Honesty and integrity in handling customer and business information
  • Ability to follow directions and seek assistance when needed
  • Provide support and assistance to diverse customer groups

Job Duties

  • Bag groceries at checkout for customers
  • Ensure at least five items per bag while preventing damage
  • Follow best practices for bagging in reusable, plastic, and paper bags
  • Assist customers by removing merchandise from baskets
  • Offer to help customers load bags into their cars
  • Perform basic shelf conditioning
  • Inform customers of grocery specials
  • Return merchandise to store shelves
  • Gather and return baskets to designated areas
  • Clean spills and pick up trash inside store and parking lot
  • Clean all areas inside and outside of store
  • Handle and assemble seasonal merchandise
  • Locate products and conduct price checks for cashiers
  • Comply with safety procedures and report unsafe conditions
  • Adhere to food safety regulations and guidelines
  • Inspect equipment and report repair needs
  • Create a welcoming environment for customers
  • Follow local, state and federal laws and company guidelines
  • Work cooperatively in a high-paced environment
  • Manage conflicts in a reasonable and cooperative manner
  • Act with honesty and integrity regarding customer and business information
  • Follow directions and seek assistance when necessary
  • Provide support to minors, individuals with special needs, and older adults
  • Perform essential job functions with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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