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Courtesy Clerk/Grocery Bagger

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Prescription drug insurance
Paid holidays
Dental Insurance
Health Insurance
Employee assistance program
Tuition Reimbursement
Paid Time Off
Paid sick time
Vision Insurance

Job Description

Kroger is the nation’s largest grocer with a rich history originating from a small Cincinnati grocery store over a century ago. Today, Kroger operates nearly 2,800 stores across 35 states under 28 unique banners, establishing itself as a leader in the retail grocery industry. Known as America’s grocer, Kroger takes pride in fostering diverse teams united by a passion for food and people. Their core mission—to feed the human spirit—continues to drive the company’s commitment to innovation, customer satisfaction, community involvement, and creating meaningful experiences for customers and employees alike. Kroger values respect, honesty, integrity, diversity, inclusion, and safety, which are core principles embedded in every aspect of their operations. These values positively impact the company culture, shaping how associates and leaders interact and support each other.

The role of a Courtesy Clerk/Grocery Bagger at Kroger is integral to delivering an outstanding customer experience by providing exceptional service at checkout. This position is focused on ensuring that customers leave the store satisfied and feeling valued, which encourages repeat visits and builds loyalty. As a Courtesy Clerk/Grocery Bagger, you will be responsible for bagging groceries efficiently and carefully, following best practices to prevent damage and optimize bag use, whether using reusable, plastic, or paper bags. The role also involves assisting customers with loading groceries into their vehicles, ensuring a seamless and friendly shopping experience.

Beyond bagging, Courtesy Clerks contribute to maintaining a safe, clean, and organized store environment. This includes performing basic shelf conditioning, returning misplaced merchandise to shelves, removing carts to designated areas, and handling store cleanliness inside and out. Additionally, the Courtesy Clerk helps inform customers about grocery specials and supports store operations by conducting price checks and understanding the store layout. Adherence to strict food safety regulations and company safety policies is paramount, alongside identifying potential safety hazards and reporting them promptly.

This position requires cooperation, effective communication skills, and the ability to manage stress in a fast-paced environment. It is an excellent opportunity for individuals seeking a part-time or full-time role with flexible schedules and a career path within a reputable company. Kroger provides comprehensive benefits that support associate well-being across physical, emotional, and financial dimensions. With opportunities for growth through industry-leading training programs, tuition reimbursement up to $21,000, and valuable discounts, Kroger is committed to helping employees thrive both personally and professionally. Whether you have prior retail experience or are new to the field, Kroger offers an inclusive workplace where your potential is unlimited, and you can build a meaningful career while contributing to a company that genuinely cares about its people and communities.

Job Requirements

  • Customer service skills
  • effective communication skills
  • retail experience preferred but not necessary

Job Qualifications

  • Customer service skills
  • effective communication skills
  • ability to work cooperatively in fast-paced environments
  • attention to detail and care in handling merchandise
  • ability to follow safety and food safety guidelines
  • ability to manage conflict respectfully
  • ability to act with honesty and integrity
  • willingness to assist customers and team members
  • basic knowledge of store layout and product locations
  • capability to perform physical tasks required by the role

Job Duties

  • Bag groceries at checkout ensuring items are not damaged
  • strive for at least five items per bag
  • follow best practices for bagging reusable, plastic, and paper bags
  • assist customers by removing merchandise from cart bottoms for checkout
  • offer help loading bags into customers' cars
  • perform basic shelf conditioning
  • inform customers of grocery specials
  • return merchandise to store shelves
  • gather and return carts to designated areas
  • clean spills and pick up trash inside store and parking lot
  • maintain cleanliness inside and outside of store
  • handle and assemble seasonal merchandise
  • locate products and conduct price checks for cashiers
  • comply with safety procedures and identify unsafe conditions
  • adhere to food safety regulations and guidelines
  • inspect equipment and report repairs needed
  • create welcoming environment by answering product questions
  • comply with local, state and federal laws and company guidelines
  • work cooperatively in high-paced environment
  • manage conflict reasonably and nonconfrontationally
  • act with honesty and integrity
  • follow directions and seek assistance when needed
  • provide support to minors, individuals with special needs, and older adults
  • perform essential functions with or without accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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