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Courtesy Clerk/Grocery Bagger

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Comprehensive medical coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

Ralphs is a prominent supermarket chain based in California, known for its commitment to delivering exceptional customer service and a broad selection of quality products. Established many years ago, Ralphs became a part of The Kroger Company in 1998, one of the largest grocery retailers in the United States. With over 180 stores statewide, Ralphs has built a strong reputation within California by emphasizing not only great food but also fostering community connections and supporting diverse teams. The company is deeply rooted in values such as respect, honesty, integrity, diversity, inclusion, and safety. These core values shape the workplace culture and the customer experience alike, making Ralphs a preferred shopping destination for many Californians. As an employer, Ralphs offers employees meaningful opportunities to grow, learn, and succeed both personally and professionally. They believe that people matter, and they are dedicated to providing the support and resources necessary to help associates build rewarding careers. Some key benefits include comprehensive healthcare coverage, flexible scheduling, tuition reimbursement, employee assistance programs, and industry-leading training programs designed to unlock employee potential.

The role of Courtesy Clerk/Grocery Bagger at Ralphs is crucial in delivering a positive, seamless shopping experience for customers. This position focuses on assisting customers by efficiently bagging groceries during checkout, ensuring the safe handling and proper packaging of items. Beyond bagging, this role also involves maintaining a clean, organized, and safe store environment, supporting merchandise stocking, and offering courteous assistance to customers, such as helping load groceries into their cars. The Courtesy Clerk acts as a friendly representative of Ralphs, embodying the company’s spirit of care and inclusion. They strive to consistently create welcoming atmospheres where customers feel valued and appreciated. Responsibilities include basic shelf conditioning, cleaning duties throughout the store and parking lot, handling seasonal displays, and reinforcing safety programs to prevent accidents or unsafe conditions. The position requires clear communication skills, the ability to work efficiently in a fast-paced environment, and a cooperative attitude. Ralphs prioritizes safety and regulatory compliance, requiring associates to adhere to all food safety guidelines and local, state, and federal laws. In return, employees find a supportive environment that encourages learning, growth, and development, with access to a variety of benefits that ensure overall well-being and financial security. Whether you are looking for part-time work or a potential long-term career, the Courtesy Clerk/Grocery Bagger position at Ralphs offers an excellent opportunity to be part of a company committed to feeding the human spirit through great food and outstanding service.

Job Requirements

  • Customer service skills
  • Effective communication skills
  • Ability to work cooperatively in high-paced environments
  • Willingness to follow directions and seek assistance
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner

Job Qualifications

  • Customer service skills
  • Effective communication skills
  • Ability to work cooperatively in high-paced environments
  • Basic understanding of safety and food handling regulations
  • Ability to manage conflict nonconfrontationally
  • Honest and integrity-driven
  • Willingness to follow directions and seek assistance
  • Compassionate and able to support diverse customer needs
  • High school diploma or equivalent preferred

Job Duties

  • Bag groceries at checkout for customers
  • Strive for efficient bagging of at least five items while ensuring no damage to merchandise
  • Follow best practices for bagging in reusable, plastic, and paper bags
  • Assist in removing customer merchandise from the bottom of baskets
  • Offer help to customers with loading bags into their cars
  • Perform basic shelf conditioning tasks
  • Inform customers of grocery specials
  • Return merchandise to store shelves
  • Gather baskets and return them to designated areas
  • Clean spills and collect trash inside store and parking lot
  • Clean all indoor and outdoor areas of the store
  • Handle and assemble seasonal merchandise
  • Locate products and conduct price checks for cashiers
  • Reinforce safety programs by complying with procedures and reporting issues
  • Adhere to all food safety regulations
  • Inspect equipment and report repair needs
  • Create a welcoming environment by answering customer questions
  • Follow local, state, federal laws and company guidelines
  • Work cooperatively in a high-paced environment
  • Manage conflict in a reasonable and cooperative manner
  • Act with honesty and integrity regarding customer and business information
  • Follow directions and seek assistance when needed
  • Provide support to minors, individuals with special needs, and older adults
  • Perform essential functions with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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