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Courtesy Clerk/Grocery Bagger

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

Kroger, the nation's largest grocer, has a rich history dating back over a century from a single small grocery store in Cincinnati to a significant presence with nearly 2,800 stores across 35 states operating under 28 different banners. As America's grocer, Kroger prides itself on its diverse workforce driven by a shared passion for food and a commitment to serving communities. The company's core dedication is summarized by its mission "To Feed the Human Spirit," emphasizing not just the delivery of food but creating meaningful and memorable experiences for customers and employees alike. Kroger values respect, honesty, integrity, diversity, inclusion, and above all, the safety of its people, making it a welcoming and supportive place to work.

This role as a Courtesy Clerk/Grocery Bagger is an essential customer-facing position that plays a pivotal role in delivering an exceptional shopping experience. The Courtesy Clerk/Grocery Bagger is responsible for assisting customers by bagging groceries carefully, ensuring items are handled with care and efficiency, and providing friendly and supportive service that encourages customers to return. Key responsibilities include utilizing best practices for packing items in various types of bags, removing merchandise from the bottom of baskets for checkout, and offering assistance with loading bags into customers' cars. In addition to customer service, this role also involves maintaining a clean and safe store environment. Duties include basic shelf stocking, managing spills, gathering carts, and ensuring the store is clean both inside and out.

Beyond these operational tasks, the Courtesy Clerk/Grocery Bagger also acts as a vital team member who upholds the company’s standards of safety and food handling, follows all local, state, and federal regulations, and works cooperatively in a fast-paced environment. The position demands a commitment to integrity, teamwork, and exceptional communication skills. Kroger offers a supportive work culture with flexible scheduling for full- and part-time roles and an array of benefits to support associate well-being, including health insurance options, paid time off, tuition reimbursement, and opportunities for career growth through training and development programs.

This role is ideal for individuals who are hungry to learn and passionate about providing excellent customer service in a dynamic retail environment. Whether you're starting your career in retail or seeking a flexible part-time job, Kroger provides an inclusive workplace where your efforts are appreciated, and growth opportunities abound. The company’s generous benefit packages and commitment to employee well-being make this more than just a job—it’s a path to a rewarding and sustainable career. Join the Kroger family and contribute to a mission that truly feeds the human spirit.

Job Requirements

  • Customer service skills
  • effective communication skills
  • retail experience preferred but not necessary
  • ability to perform essential job functions with or without accommodation

Job Qualifications

  • Customer service skills
  • effective communication skills
  • ability to work cooperatively in a fast-paced environment
  • honesty and integrity
  • ability to manage conflict in a nonconfrontational manner
  • ability to follow directions and seek assistance when needed
  • basic knowledge of food safety practices

Job Duties

  • Bag groceries at checkout for customers
  • strive for at least five items in each bag while preventing damage
  • follow best practices for bagging using reusable, plastic, and paper bags
  • assist in removing customer's merchandise from bottom of basket for checkout
  • offer help with loading bags into customers' cars
  • perform basic shelf conditioning
  • inform customers of grocery specials
  • return merchandise to store shelves
  • gather baskets and return them to designated areas
  • clean spills and pick up trash inside store and parking lot
  • clean areas inside and outside of store
  • handle and assemble seasonal merchandise
  • locate products and conduct price checks
  • comply with safety procedures and report unsafe conditions
  • adhere to food safety regulations
  • inspect equipment and report repair needs
  • create a welcoming environment for customers
  • comply with local, state, and federal laws and company policies
  • work cooperatively in a high-paced environment
  • manage conflict reasonably and cooperatively
  • act with honesty and integrity regarding customer and business information
  • follow directions and seek assistance when needed
  • provide assistance to minors, individuals with special needs, and older adults
  • perform essential functions with or without accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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