
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Kroger is the nation’s largest grocer, a company that began as a single grocery store in Cincinnati more than a century ago and has evolved into a vast network with nearly 2,800 stores across 35 states operating under 28 different names. Known as America’s grocer, Kroger is driven by a mission to feed the human spirit by combining diverse teams united by their passion for food and customer service. This long-standing company is deeply committed to innovation and community, continuously working to create exceptional experiences not only for its customers but also for its employees and the communities it serves. Kroger believes in the power of people, enriching lives by offering opportunities for growth and success through supportive and inclusive work environments.
At Kroger, employees are valued and given the resources they need to thrive professionally and personally. The company offers flexible scheduling options that accommodate full- and part-time roles, making it a great place to start or advance a career in retail. This role emphasizes creating an outstanding customer experience through exceptional service and maintaining a safe, clean environment that encourages customers to return again and again. The cultural foundation of respect, honesty, integrity, diversity, inclusion, and safety forms the backbone of every Kroger store, creating a welcoming environment where customers feel respected and appreciated.
The position of Courtesy Clerk/Grocery Bagger at Kroger is an entry-level opportunity designed to support customers primarily at checkout by efficiently bagging groceries and assisting with loading bags into vehicles. This role also involves various supportive customer service tasks such as removing merchandise from carts, returning items to shelves, maintaining cleanliness inside and outside the store, and helping customers find products and specials. Courteous communication and attentiveness to customer needs are critical to success in this role. Additionally, Courtesy Clerks contribute to maintaining store safety by adhering to food safety regulations and promptly reporting unsafe conditions or equipment issues.
This position is a valuable first step for individuals interested in gaining retail experience or advancing within Kroger’s diverse career pathways. The company supports employee growth with industry-leading education benefits, including up to $21,000 in tuition reimbursement and access to training programs covering a variety of career paths. Kroger also provides comprehensive benefits like medical, dental, vision, and prescription coverage, along with employee assistance programs for emotional and financial wellbeing. Whether seeking a flexible part-time job or a career to build upon, candidates who are caring, purpose-driven, and eager to learn will find unlimited potential at Kroger. Joining Kroger means becoming part of a family that values your contributions and invests in your future, enabling both personal and professional success in a supportive environment.
At Kroger, employees are valued and given the resources they need to thrive professionally and personally. The company offers flexible scheduling options that accommodate full- and part-time roles, making it a great place to start or advance a career in retail. This role emphasizes creating an outstanding customer experience through exceptional service and maintaining a safe, clean environment that encourages customers to return again and again. The cultural foundation of respect, honesty, integrity, diversity, inclusion, and safety forms the backbone of every Kroger store, creating a welcoming environment where customers feel respected and appreciated.
The position of Courtesy Clerk/Grocery Bagger at Kroger is an entry-level opportunity designed to support customers primarily at checkout by efficiently bagging groceries and assisting with loading bags into vehicles. This role also involves various supportive customer service tasks such as removing merchandise from carts, returning items to shelves, maintaining cleanliness inside and outside the store, and helping customers find products and specials. Courteous communication and attentiveness to customer needs are critical to success in this role. Additionally, Courtesy Clerks contribute to maintaining store safety by adhering to food safety regulations and promptly reporting unsafe conditions or equipment issues.
This position is a valuable first step for individuals interested in gaining retail experience or advancing within Kroger’s diverse career pathways. The company supports employee growth with industry-leading education benefits, including up to $21,000 in tuition reimbursement and access to training programs covering a variety of career paths. Kroger also provides comprehensive benefits like medical, dental, vision, and prescription coverage, along with employee assistance programs for emotional and financial wellbeing. Whether seeking a flexible part-time job or a career to build upon, candidates who are caring, purpose-driven, and eager to learn will find unlimited potential at Kroger. Joining Kroger means becoming part of a family that values your contributions and invests in your future, enabling both personal and professional success in a supportive environment.
Job Requirements
- High school diploma or equivalent
- retail experience preferred but not required
- customer service skills
- effective communication skills
- ability to work in a fast-paced environment
- ability to manage conflict in a reasonable and cooperative way
- physical ability to perform tasks such as lifting and standing for extended periods
- adherence to company safety standards
- willingness to provide support to a diverse customer base
- ability to perform essential functions with or without reasonable accommodation
Job Qualifications
- Customer service skills
- effective communication skills
- ability to work cooperatively in a fast-paced environment
- ability to manage conflict in a nonconfrontational manner
- knowledge of safety and food safety procedures
- honesty and integrity
- ability to follow directions and seek assistance when needed
- supportive attitude toward diverse customer needs
Job Duties
- Bag groceries at checkout for customers
- strive for at least five items in each bag while preventing damage
- follow best practices for bagging items in different bag types such as reusable, plastic, and paper
- assist customers by removing merchandise from the bottom of carts
- offer help with loading bags into customers’ cars
- perform basic shelf conditioning
- inform customers about grocery specials
- return merchandise to store shelves
- gather carts and return them to designated areas
- clean spills and collect trash inside the store and parking lot
- clean all areas inside and outside the store
- handle and assemble seasonal merchandise
- understand and navigate the store layout
- conduct price checks for cashiers
- comply with safety procedures and report unsafe conditions
- adhere to all food safety regulations
- inspect equipment and report repair needs
- create a welcoming environment by answering customer questions
- follow all local, state, and federal laws and company policies
- work cooperatively under high-paced and stressful conditions
- manage conflict respectfully and cooperatively
- act with honesty and integrity regarding business information
- provide support to minors, individuals with special needs, and older adults
- perform essential job functions with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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