Counter/Bar Service

Spring, TX, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $13.00 - $16.00

Benefits

Friendly and supportive team environment

Opportunities for professional development and training

Employee discounts on food and beverages

flexible scheduling options

Positive workplace culture

Comprehensive on-the-job training

potential for career advancement

Job Description

Willie's Grill and Icehouse is a vibrant restaurant known for its warm hospitality, quality food, and commitment to delivering exceptional guest experiences. With a reputation for being a friendly neighborhood destination, Willie’s Grill and Icehouse prides itself on providing an inviting atmosphere where guests feel welcomed and valued. The establishment emphasizes a team-oriented environment where employees are encouraged to contribute to a positive workplace culture and to uphold the highest service standards.

The Bar Service (Counter) role at Willie’s is designed to place the guest at the heart of every interaction, ensuring a "Guest First" approach that resonates throughou... Show More

Job Requirements

High school diploma or equivalent preferred
6 months to 2 years related experience preferred
Alcohol certification required
Food handler’s certificate as required
Ability to see, hear, read, and write in English
Basic math and verbal communication skills
Ability to comprehend and follow written and verbal directions
Ability to speak clearly and listen attentively
Ability to handle money and operate point-of-sale system
Ability to manage workflow and resolve issues with supervisor
Ability to stand or walk throughout entire shift
Ability to lift up to 50 lbs
Ability to bend, kneel, crouch, and climb as needed

Job Qualifications

6 months to 2 years related experience preferred
High school diploma or equivalent preferred
Alcohol certification required
Food handler’s certificate as required
Ability to see, hear, read, and write in English
Basic math and verbal communication skills
Ability to comprehend and follow written and verbal directions
Clear speaking and attentive listening skills
Ability to handle money and operate a point-of-sale system
Ability to manage workflow and resolve questions with supervisor

Job Duties

Know and follow posted schedule and adhere to clock in/out time
Provide timely and courteous service to guests at the counter and throughout the restaurant
Maintain thorough knowledge of menu items, wines, beers, and cocktails
Adhere to company, state, and county sanitation standards
Maintain a clean and organized workstation
Demonstrate friendly, helpful, positive attitude
Follow Willie’s operating policies and steps of service
Welcome and greet guests following established service guidelines
Assist fellow team members in meeting guest needs
Answer guest questions and make recommendations about food, beverages, and restaurant services
Understand and follow correct procedures for serving guests with allergens
Take and confirm food and beverage orders
Follow alcohol awareness procedures and notify manager on duty accordingly
Deliver non-alcoholic and alcoholic beverages to guests
Assist other bartenders and servers in providing outstanding service
Thank guests for their visit and invite them to return
Assist servers, server assistants, and bartenders when necessary
Perform side work and cleaning duties throughout the shift
Attend company meetings and training seminars
Perform duties according to the Employee Handbook including dress code and grooming guidelines
Keep supervisor informed of guest service issues and take corrective action as needed
Treat guests, team members, and managers with respect and courtesy
Maintain a friendly and cooperative attitude at work
Portray a favorable image of Willie’s Grill and Icehouse
Perform related tasks as assigned by management

Job Location

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