Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $15.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
friendly work environment
Job Description
Willie's Grill and Icehouse is a vibrant restaurant known for its friendly atmosphere, excellent food, and top-notch beverage service. With a dedication to delivering memorable dining experiences, Willie's Grill and Icehouse combines a casual setting with high standards of hospitality. The establishment prides itself on providing a welcoming environment where guests can enjoy quality meals and beverages, making it a popular spot for locals and visitors alike. The restaurant emphasizes the importance of guest satisfaction and adopts a 'Guest First' philosophy in all its operations. It is a place where team members are encouraged to offer attentive, courteous, and knowledgeable... Show More
Job Requirements
- Ability to see, hear, read, and write in English
- Basic math and verbal communication skills
- Ability to comprehend and follow written and verbal directions
- Must be able to speak clearly and listen attentively to guests, employees, and managers
- Possess basic math skills and ability to handle money and operate point-of-sale system
- Ability to manage own workflow and resolve questions with supervisor
- High school diploma or equivalent preferred
- Six months to two years related experience preferred
- Alcohol certification required
- Food Handler's Certificate as required
- Ability to stand and/or walk throughout entire shift
- Ability to lift up to 50 lbs
- Ability to perform repetitive hand motions, bend, kneel, crouch, and climb
- Adherence to company dress code and grooming policies
Job Qualifications
- Six months to two years of related experience preferred
- High school diploma or equivalent preferred
- Alcohol Certification required
- Food Handler's Certificate as required
- Ability to see, hear, read, and write in English
- Basic math and verbal communication skills
- Ability to comprehend and follow both written and verbal instructions
- Clear speaking and attentive listening skills
- Ability to handle money and operate a point-of-sale system
- Ability to manage workflow and resolve issues with supervisor
Job Duties
- Know and follow posted schedule and adhere to clock in/out time
- Provide timely and courteous service to guests at the counter and throughout the restaurant
- Maintain thorough knowledge of menu items, wines, beers, and cocktails
- Follow company, state, and county sanitation standards
- Maintain a clean and organized workstation
- Keep a friendly, helpful, positive attitude
- Follow Willie’s operating policies and steps of service
- Welcome and greet guests according to service guidelines
- Assist fellow team members in meeting guest needs
- Answer questions and make recommendations about food, beverages, and restaurant services
- Understand and apply procedures for serving guests with allergens
- Take and confirm food and beverage orders
- Follow alcohol awareness procedures and notify management of issues
- Deliver alcoholic and non-alcoholic beverages to guests
- Assist other bartenders and servers in providing outstanding service
- Thank guests and invite them to return
- Perform side work and cleaning duties
- Attend company meetings and training seminars
- Keep supervisors informed of guest service issues
- Adhere to dress code and grooming policies
- Treat guests and team members with respect and courtesy
- Portray a favorable image of the restaurant
- Perform additional tasks assigned by management
Job Location
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