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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.50 - $12.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Vision
Dental
401(k)
Yearly Paid Time Off
Job Description
Edit Holdings, LLC, operating under the trade name Tide Cleaners, is a well-established dry cleaning and laundry service company dedicated to providing exceptional garment care and customer service. Tide Cleaners has built a reputation for quality, reliability, and convenience in garment cleaning, proudly serving its communities with a commitment to excellence and customer satisfaction. As a customer-centric business, Tide Cleaners embraces core values such as Guest Service, Excellence, Commitment, Integrity, and Top Quality, which shape every interaction and ensure the highest standards in garment care and customer experience.
Tide Cleaners is currently seeking dedicated and enthusiastic Counter Staff ... Show More
Tide Cleaners is currently seeking dedicated and enthusiastic Counter Staff ... Show More
Job Requirements
- High school diploma or equivalent
- basic math skills
- ability to stand for long periods
- positive and energetic attitude
- strong interpersonal and communication skills
- ability to work flexible hours including weekends
- prior customer service or hospitality experience preferred
- willingness to learn and adapt to new procedures
Job Qualifications
- Basic math skills and ability to recognize numbers
- self-motivated with a positive, energetic attitude
- strong leadership and teamwork qualities
- willingness to participate in ongoing training and development
- ability to stand for long periods
- previous experience in hospitality or customer service is preferred
Job Duties
- Live our core values: demonstrate guest service, excellence, commitment, integrity, and top quality at all times
- provide outstanding in-store service for dry cleaning and laundry pick-up/drop-off customers
- manage customer inquiries via phone, email, and in-person
- build rapport, identify needs, and resolve issues or complaints professionally
- perform check-in/check-out tasks, tag and spot-check garments, and organize items per customer requests
- accurately calculate prices and handle cash/credit transactions
- ensure all garments meet Tide Dry Cleaners' quality standards
- help train new employees in store procedures and processes
- open/close the store, set and meet daily goals, and maintain a clean, organized counter area
- work in a fast-paced environment with attention to detail, while standing for extended periods
- perform additional tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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