Counter Server

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $15.50 - $18.75
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Store discount
Paid Time Off
financial wellness programs
Health support programs
wellness programs
Team member perks

Job Description

Whole Foods Market is a renowned American supermarket chain dedicated to providing high-quality natural and organic products. Founded with a mission to nourish people and the planet, Whole Foods Market is more than just a grocery store; it's a company committed to creating meaningful change in local communities and around the world. The company supports initiatives such as funding grants for school gardens, improving access to fresh and healthy food in underserved food deserts, alleviating poverty in developing countries, and leading advancements in the grocery retail industry. Whole Foods Market strives to maintain a positive company image by fostering courteous, friendly, and efficient service to all customers and team members. The supermarket chain sets a high standard of excellence and continuously seeks to innovate and revolutionize the grocery experience.

The role offered is for a member of the Prepared Foods team, a vital part of Whole Foods Market's retail operation. This position involves various tasks such as food preparation, counter service, sanitation, and stocking products to ensure customers receive fresh and delicious meals. Employees in this role are expected to adhere to team and store Standard Operating Procedures and uphold Whole Foods Market's core values and goals. As a team member, you will engage directly with customers, provide excellent customer service, and actively contribute to store promotions and initiatives. The position requires maintaining compliance with all health and safety regulations, emphasizing a strong commitment to a safe and sanitary work environment.

This job is hourly, with a wage range of $18.00 to $25.40 depending on experience. The employment type is typically part-time or full-time retail, with opportunities for career growth within the company. Whole Foods Market offers "Whole Benefits" - a comprehensive benefits package that includes paid time off, health and wellness support programs, store discounts, and financial wellness offerings for qualifying team members. The role is perfect for individuals passionate about natural foods, who possess a strong work ethic and enjoy working in a fast-paced environment with a sense of urgency. Whether you have prior retail experience or not, Whole Foods Market encourages applicants with an eagerness to learn and collaborate as part of a team.

If you join the Prepared Foods team, you will be responsible for cutting, preparing, and serving a variety of hot and cold foods such as meats, cheeses, sandwiches, burritos, wraps, salads, and pizzas. You will sample products to customers, assist in inventory checks, stock displays, and ensure all products meet quality and freshness standards. Additionally, you will be involved in maintaining cleanliness, safety, and sanitation standards in compliance with company regulations. Team members will also have the opportunity to assist team leaders in various organizational tasks and learn about natural foods wholesale and retail practices. Whole Foods Market values proactive selling, strong communication, attention to detail, and teamwork skills, all of which are essential to thrive in this role and contribute to the company's mission to nourish communities and the planet.

Job Requirements

  • Must be able to lift 50 pounds
  • standing and walking 6-8 hours in an 8-hour work day
  • hand use single grasping fine manipulation pushing and pulling
  • work requires bending twisting squatting and reaching
  • exposure to FDA approved cleaning chemicals
  • exposure to temperatures below 32 degrees Fahrenheit freezing 32-40 degrees Fahrenheit refrigerators above 90 degrees Fahrenheit
  • ability to work in wet and dry conditions
  • ability to work a flexible schedule including nights weekends and holidays as needed
  • ability to use tools and equipment including knives box cutters electric pallet jacks and other heavy machinery
  • may require use of ladders

Job Qualifications

  • Ability to sell proactively
  • ability to learn basic knowledge of all products carried in department
  • strong attention to detail
  • strong to excellent communication skills and willingness to work as part of a team
  • ability to deliver information in a clear and respectable manner to fellow Team Members customers and vendors
  • ability to meet customer service expectations and standards in all interactions with customers vendors and Team Members
  • ability to follow directions and procedures
  • effective time management and organization skills
  • passion for natural foods and the mission of Whole Foods Market
  • strong work ethic and ability to work in a fast-paced environment with a sense of urgency
  • understanding of and compliance with WFM quality goals

Job Duties

  • Cuts prepares and serves a variety of hot and cold foods including meats cheeses sandwiches burritos wraps salad and pizza
  • samples products to customers
  • stocks hot and cold cases and displays with prepared foods from kitchen walk-in preparation and refrigerators
  • checks in-stock product dates to ensure freshness and rotates when necessary
  • bails and consolidates recyclables
  • assists Team Leader in organizing and displaying volume and seasonal items
  • completes spoilage sampling temperature and sweep worksheets as required

Job Criteria

Experience

Entry Level (1-2 years)


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