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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
safe work environment
Job Description
Baker Distributing Company stands as a prominent wholesale HVAC distributor known for its commitment to delivering high-quality heating, ventilation, and air conditioning products across multiple renowned brands. With a longstanding reputation in the HVAC industry, Baker Distributing Company has cultivated a strong presence by emphasizing exceptional customer service, extensive product offerings, and a dedication to supporting contractors, dealers, and end users alike. The company operates through a network of distributorships that not only supply equipment but also parts and various supplies essential to HVAC systems. Baker Distributing Company maintains a dynamic and supportive work environment, fostering professional growth, continuous learning,... Show More
Job Requirements
- High school diploma or GED required
- equivalent experience may be considered
- demonstrated experience with HVAC equipment in a wholesale distribution setting
- ability to manage multiple tasks in a dynamic, fast-paced environment
- proficiency in Microsoft Office or similar productivity tools
- ability to understand and communicate in English to comply with safety standards, training, policies, and procedures
- physically able to move parts and equipment weighing up to 50 pounds
- ability to operate warehouse equipment such as forklifts and pallet jacks
- visual acuity required for detailed inspection and inventory tasks
- participates in safety training and follows all company safety protocols
Job Qualifications
- High school diploma or GED required
- bachelor’s degree in business or related field preferred
- demonstrated experience with HVAC equipment in a wholesale distribution setting
- background in sales, operations, purchasing, or inventory management preferred
- strong interpersonal skills with a focus on customer service, problem-solving, and relationship-building
- ability to manage multiple tasks in a dynamic, fast-paced environment
- demonstrated interest in continuous learning, mentoring, and leadership
- mechanical or technical experience preferred
- proficiency in Microsoft Office or similar productivity tools
- excellent customer service mindset with the ability to develop long term relationships
- excellent written and verbal communication skills
- excellent analytical aptitude with a proven ability to analyze/interpret data
- strong and creative problem-solving skills
- ability to work independently and in a team environment
- proactively seeks continuous process and service improvements
Job Duties
- Represent Baker Distributing Company as a leader in the industry ensuring maximum sales
- interact with internal and outside salespeople, vendors, and contractors
- responsible for showroom merchandising and re-stocking product
- assist in resolving customer relations problems with both dealers and end users
- complete sales order process for customers with efforts to up-sell associated items
- service walk-in and telephone customers and assist with sourcing and shipping parts, inventory control and warranty administration
- provide customer product and service needs by researching products via computer system, catalog, telephone or other reference sources
- arrange stock on shelves or racks in sales area and keeps merchandise in order
- apply suggestive selling techniques and up-sells to current and prospective customers
- adhere to all company safety protocols and procedures
- utilize personal protective equipment (PPE) as required
- report any safety hazards or incidents immediately to management
- participate in regular safety training sessions and drills
- ensure a clean and organized workspace to prevent accidents and injuries
- follow all guidelines for the safe handling and storage of products
- maintain a professional and safe demeanor during all customer interactions
- conduct outgoing customer sales or service calls and resolve customer complaints
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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