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Counter Attendant/Cashier - THE DINER

Job Overview

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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development opportunities

Job Description

The Diner is a popular and welcoming restaurant known for its classic American cuisine and friendly atmosphere. Established as a community staple, The Diner prides itself on delivering high-quality meals made from fresh ingredients and providing exceptional customer service. With a commitment to maintaining a warm and inviting environment, The Diner attracts a diverse group of patrons ranging from families and casual diners to locals seeking a reliable dining experience. The establishment operates in a fast-paced setting where the focus is on promptness, accuracy, and customer satisfaction, making it a great place for individuals who enjoy dynamic work environments and engaging with people.

The role of Counter Attendant at The Diner is crucial to maintaining the restaurant's excellent guest experience. This position involves greeting guests warmly upon their arrival and assisting them in placing their orders. Being knowledgeable about the menu is essential, as the Counter Attendant helps guests by suggesting dishes and beverages based on their preferences and dietary requirements. Accuracy and professionalism are key, as the attendant must enter orders precisely into the point-of-sale system and coordinate with the kitchen staff to ensure timely preparation and delivery of items. Additionally, the role requires maintaining a clean and organized counter area and assisting with general restaurant duties when necessary. This position offers individuals the opportunity to work in a lively team environment, improve their customer service skills, and contribute to the positive reputation of The Diner.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service or food service preferred
  • Basic knowledge of restaurant menu and ingredients
  • Ability to use POS systems effectively
  • Good communication skills
  • Ability to stand for extended periods
  • Flexible schedule to work shifts including weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in food service or retail customer service preferred
  • Basic knowledge of menu items and preparation techniques
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Attention to detail and accuracy in order entry

Job Duties

  • Greet guests upon arrival and provide a warm welcome
  • Take and accurately enter food and beverage orders into the POS system
  • Suggest menu items to guests based on their expressed preferences
  • Coordinate with kitchen staff to ensure timely preparation of orders
  • Deliver prepared food and beverages to guests promptly
  • Maintain cleanliness and organization of the counter area
  • Assist with general restaurant duties as needed

Job Criteria

Experience

No experience required


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