Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Bonuses
Job Description
Island View Casino and Resort is a premier entertainment and hospitality establishment located along the scenic Mississippi Gulf Coast, offering a dynamic blend of gaming, dining, and resort experiences. The casino is renowned for its vibrant atmosphere, exceptional guest services, and variety of amenities catering to both casual visitors and dedicated patrons. Within this bustling environment, the Beignet Cafe stands out as a popular dining destination, specializing in authentic New Orleans-style beignets. These hot, freshly-made doughnuts topped with powdered sugar perfectly complement the cafe's offering, including the traditional Cafe Au Lait. Open daily from 7am to 11pm, the Beignet Cafe provides a welcoming space for guests to enjoy delicious treats and relax during their visit to the Island View Casino and Resort.
The Counter Attendant role at Beignet Cafe is integral to delivering an exceptional guest experience and embodying the friendly, hospitable spirit of Island View Casino. Serving as the first point of contact for guests, the Counter Attendant greets customers warmly upon arrival, assisting with menu selections and taking accurate orders. This position requires a high level of professionalism and attention to detail to ensure orders are fulfilled correctly and efficiently. With a focus on customer satisfaction, the Counter Attendant plays a key role in maintaining the cafe's reputation for quality food and excellent service. The role is fast-paced, requiring the ability to multitask and interact positively with diverse clientele throughout the operating hours. This position is perfect for individuals passionate about food service and looking to contribute to a lively and engaging resort environment. Working at Beignet Cafe offers an opportunity to be part of a celebrated team within a leading casino and resort, where customer service excellence is a top priority.
The Counter Attendant role at Beignet Cafe is integral to delivering an exceptional guest experience and embodying the friendly, hospitable spirit of Island View Casino. Serving as the first point of contact for guests, the Counter Attendant greets customers warmly upon arrival, assisting with menu selections and taking accurate orders. This position requires a high level of professionalism and attention to detail to ensure orders are fulfilled correctly and efficiently. With a focus on customer satisfaction, the Counter Attendant plays a key role in maintaining the cafe's reputation for quality food and excellent service. The role is fast-paced, requiring the ability to multitask and interact positively with diverse clientele throughout the operating hours. This position is perfect for individuals passionate about food service and looking to contribute to a lively and engaging resort environment. Working at Beignet Cafe offers an opportunity to be part of a celebrated team within a leading casino and resort, where customer service excellence is a top priority.
Job Requirements
- minimum of a high school diploma or equivalent
- ability to stand for extended periods
- availability to work flexible hours including weekends and evenings
- basic proficiency in mathematics
- excellent customer service skills
- ability to work collaboratively in a team
- adherence to food safety standards and protocols
Job Qualifications
- high school diploma or equivalent
- previous experience in food service or customer-facing roles preferred
- strong communication and interpersonal skills
- ability to work effectively in a fast-paced environment
- basic math skills for handling transactions
- knowledge of food safety and hygiene practices beneficial
- positive attitude and team player mindset
Job Duties
- greet guests upon arrival and provide friendly service
- take accurate food and beverage orders from customers
- prepare and serve New Orleans-style beignets and beverages
- ensure order accuracy and timely fulfillment
- maintain cleanliness and organization of the counter area
- handle cash transactions and operate the point-of-sale system
- respond to guest inquiries and resolve minor issues professionally
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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