
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $18.45
Work Schedule
Weekend Shifts
Benefits
Free Meals
company uniform
Uniform dry cleaning
Discounts on hotel
discounts on food and beverage
Retail Discounts
entertainment discounts
Job Description
MGM Resorts International, a globally recognized leader in the hospitality and entertainment industry, invites passionate and energetic individuals to join their dynamic team in Springfield, Massachusetts. Known for delivering unmatched entertainment experiences across its diverse portfolio of resorts and casinos, MGM Resort International prides itself on creating memorable moments for guests from all walks of life. The company exemplifies a commitment to inclusivity, excellence, and innovation, setting the standard for luxury and excitement in the world of entertainment and hospitality. As a large-scale entertainment company, MGM Resorts boasts a variety of renowned venues including hotels, casinos, restaurants, and event spaces, where creativity and guest satisfaction are paramount.
Located within the vibrant MGM Springfield resort, Costa Italian Restaurant is a distinguished dining venue offering guests a sophisticated fine dining experience. This restaurant highlights authentic Italian cuisine served in an inviting and elegant atmosphere that complements the excitement and grandeur of the MGM Springfield property. The Host at Costa Italian Restaurant plays a crucial role in shaping the guest experience, being the first point of contact as visitors enter the dining area. This position requires a warm, courteous disposition coupled with professionalism and the ability to manage guest interactions smoothly and efficiently. The Host ensures the restaurant environment is impeccably maintained, clean, and organized while supporting the entire front-of-house team, including servers, bus staff, and food runners.
The role calls for someone with at least two years of fine dining experience who is eager to grow their career in a prestigious resort setting. The Host’s primary duties revolve around greeting guests promptly, managing reservations, and maintaining communication between guests, kitchen staff, and management. This includes handling special requests, managing seating logistics, and ensuring menus are up-to-date and presentable. The successful candidate will demonstrate proactive engagement, attention to detail, and the ability to multitask in a fast-paced environment. Additionally, this position offers an appealing starting rate of $18.45 per hour. This role is part-time with operational shifts commonly scheduled on weekends and evenings, aligning with the restaurant's hours of operation. MGM Resorts values its employees, providing opportunities for professional development and various benefits, accentuating its reputation as an employer of choice in the entertainment and hospitality sectors.
Joining MGM Resorts International as a Host at Costa Italian Restaurant means becoming part of a larger community devoted to delivering exceptional guest experiences. The position offers more than just a job – it is a career opportunity within an industry that celebrates diversity, teamwork, and continuous growth. Employees benefit from a variety of perks including free meals, uniform provisions with complimentary dry cleaning, and discounts at various MGM properties and partner services, enhancing work-life balance and job satisfaction. Those who thrive in a bustling, customer-focused environment, who enjoy collaboration and the vibrancy of the hospitality industry, will find this role rewarding and fulfilling. If you are ready to contribute to a unique hospitality experience and become part of MGM’s renowned entertainment legacy, apply today and step into a position where every day is truly part of the show.
Located within the vibrant MGM Springfield resort, Costa Italian Restaurant is a distinguished dining venue offering guests a sophisticated fine dining experience. This restaurant highlights authentic Italian cuisine served in an inviting and elegant atmosphere that complements the excitement and grandeur of the MGM Springfield property. The Host at Costa Italian Restaurant plays a crucial role in shaping the guest experience, being the first point of contact as visitors enter the dining area. This position requires a warm, courteous disposition coupled with professionalism and the ability to manage guest interactions smoothly and efficiently. The Host ensures the restaurant environment is impeccably maintained, clean, and organized while supporting the entire front-of-house team, including servers, bus staff, and food runners.
The role calls for someone with at least two years of fine dining experience who is eager to grow their career in a prestigious resort setting. The Host’s primary duties revolve around greeting guests promptly, managing reservations, and maintaining communication between guests, kitchen staff, and management. This includes handling special requests, managing seating logistics, and ensuring menus are up-to-date and presentable. The successful candidate will demonstrate proactive engagement, attention to detail, and the ability to multitask in a fast-paced environment. Additionally, this position offers an appealing starting rate of $18.45 per hour. This role is part-time with operational shifts commonly scheduled on weekends and evenings, aligning with the restaurant's hours of operation. MGM Resorts values its employees, providing opportunities for professional development and various benefits, accentuating its reputation as an employer of choice in the entertainment and hospitality sectors.
Joining MGM Resorts International as a Host at Costa Italian Restaurant means becoming part of a larger community devoted to delivering exceptional guest experiences. The position offers more than just a job – it is a career opportunity within an industry that celebrates diversity, teamwork, and continuous growth. Employees benefit from a variety of perks including free meals, uniform provisions with complimentary dry cleaning, and discounts at various MGM properties and partner services, enhancing work-life balance and job satisfaction. Those who thrive in a bustling, customer-focused environment, who enjoy collaboration and the vibrancy of the hospitality industry, will find this role rewarding and fulfilling. If you are ready to contribute to a unique hospitality experience and become part of MGM’s renowned entertainment legacy, apply today and step into a position where every day is truly part of the show.
Job Requirements
- 2+ years of relevant fine dining experience
- Willing and able to work part-time schedule including weekends and holidays
- Availability to work shifts during Friday-Sunday 3:30pm-10:30pm and Monday 3:30pm-9:30pm
- Ability to work in a team-oriented environment
- Excellent customer service skills
- Ability to handle multiple phone lines and reservation management
- Knowledge of restaurant operations
- Flexibility and reliability in attendance
Job Qualifications
- 2+ years of prior relevant experience in a restaurant as a dining host
- Experience working in a similar resort setting is preferred
- Strong communication and interpersonal skills
- Ability to remain professional and courteous in a fast-paced environment
- Basic knowledge of reservation management systems
- Ability to multitask and manage time effectively
- Willingness to learn and grow within the hospitality industry
Job Duties
- Communicate with restaurant reservations regarding special orders, cake orders, special requests - responsible for conveying all such information to management
- Maintain knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
- Greet guests promptly as they enter the restaurant
- Answer phones, keep accurate count of reservations and handle reservation book
- Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
- Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service
- Frequently check back with guests who are waiting to be seated
- make it evident to guests that they have not been forgotten and that tables are being prepared for them
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas
- shut down podium and forward phones to voice-loop at end of shift
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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