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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $18.45 - $1.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Free Meals
company uniform
Dry cleaning
discounts
Professional Development
volunteer opportunities
Job Description
MGM Resorts International is a globally recognized leader in the hospitality and entertainment industry, renowned for delivering vibrant and unforgettable guest experiences across its diverse portfolio of resorts, hotels, and entertainment venues. With a presence that spans multiple iconic locations, MGM Resorts prides itself on combining luxury, excitement, and unmatched customer service to create unique atmospheres where guests can relax, celebrate, and enjoy world-class entertainment and dining. Operating some of the most celebrated destinations in the United States and beyond, MGM Resorts is committed to innovation, sustainability, and community involvement, providing a dynamic workplace for employees who thrive in an... Show More
Job Requirements
- High school diploma or equivalent
- 2+ years of experience in fine dining or similar hospitality role
- Willingness to work part-time schedule including weekends and holidays
- Ability to stand and walk for extended periods
- Excellent interpersonal skills
- Ability to handle reservations and guest inquiries professionally
Job Qualifications
- 2+ years of prior relevant experience in a restaurant as a dining host is preferred
- Experience working in a similar resort setting is preferred
- Strong communication skills
- Ability to multitask and work in a fast-paced environment
- Excellent customer service skills
- Professional demeanor and appearance
Job Duties
- Communicate with restaurant reservations regarding special orders, cake orders, special requests - responsible for conveying all such information to management
- Maintain knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
- Greet guests promptly as they enter the restaurant
- Answer phones, keep accurate count of reservations and handle reservation book
- Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
- Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service
- Frequently check back with guests who are waiting to be seated
- make it evident to guests that they have not been forgotten and that tables are being prepared for them
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas
- shut down podium and forward phones to voice-loop at end of shift
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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