Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $18.45 - $1.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Free Meals
company uniform
Dry cleaning
discounts
Professional Development
volunteer opportunities
Job Description
MGM Resorts International is a globally recognized leader in the hospitality and entertainment industry, renowned for delivering vibrant and unforgettable guest experiences across its diverse portfolio of resorts, hotels, and entertainment venues. With a presence that spans multiple iconic locations, MGM Resorts prides itself on combining luxury, excitement, and unmatched customer service to create unique atmospheres where guests can relax, celebrate, and enjoy world-class entertainment and dining. Operating some of the most celebrated destinations in the United States and beyond, MGM Resorts is committed to innovation, sustainability, and community involvement, providing a dynamic workplace for employees who thrive in an engaging and fast-paced environment.
Located in Springfield, Massachusetts, MGM Resorts International is actively seeking a Host for its esteemed Costa Italian Restaurant. This role represents an excellent opportunity for individuals passionate about hospitality and fine dining to join one of the most exciting settings in the industry. The Host plays a crucial role as the first point of contact for guests, responsible for greeting patrons with warmth, courtesy, and professionalism. Beyond welcoming guests, the position involves managing the flow of dining room traffic, maintaining an organized and welcoming environment, and supporting the broader service team to ensure seamless guest experiences.
In this role, the Host at Costa Italian Restaurant ensures that the restaurant maintains its reputation for excellence by managing reservations accurately, communicating special requests to the kitchen and management, and assisting with guest seating and service flow. Given the high standards of fine dining at the Costa Italian Restaurant, previous experience—particularly in fine dining—is highly valued, alongside strong interpersonal skills and a proactive approach to hospitality. This is a part-time position with specific working hours that include weekends and holidays, making it a great fit for candidates seeking flexibility with a consistent schedule.
The starting pay rate for this position is competitive at $18.45 per hour, reflecting the importance of the role in delivering superior service to guests. MGM Resorts offers comprehensive benefits and perks to employees, such as free meals in the employee dining room, issued uniforms with complimentary dry cleaning, and access to various discounts across company properties and partner organizations. Additional development opportunities are available through professional training and community engagement programs. This role provides a platform for individuals eager to grow their careers within a world-class hospitality company that values teamwork, diversity, and guest satisfaction. If you are enthusiastic about joining a vibrant team where your contributions help create memorable dining experiences, this opportunity at MGM Resorts International’s Costa Italian Restaurant awaits your application.
Located in Springfield, Massachusetts, MGM Resorts International is actively seeking a Host for its esteemed Costa Italian Restaurant. This role represents an excellent opportunity for individuals passionate about hospitality and fine dining to join one of the most exciting settings in the industry. The Host plays a crucial role as the first point of contact for guests, responsible for greeting patrons with warmth, courtesy, and professionalism. Beyond welcoming guests, the position involves managing the flow of dining room traffic, maintaining an organized and welcoming environment, and supporting the broader service team to ensure seamless guest experiences.
In this role, the Host at Costa Italian Restaurant ensures that the restaurant maintains its reputation for excellence by managing reservations accurately, communicating special requests to the kitchen and management, and assisting with guest seating and service flow. Given the high standards of fine dining at the Costa Italian Restaurant, previous experience—particularly in fine dining—is highly valued, alongside strong interpersonal skills and a proactive approach to hospitality. This is a part-time position with specific working hours that include weekends and holidays, making it a great fit for candidates seeking flexibility with a consistent schedule.
The starting pay rate for this position is competitive at $18.45 per hour, reflecting the importance of the role in delivering superior service to guests. MGM Resorts offers comprehensive benefits and perks to employees, such as free meals in the employee dining room, issued uniforms with complimentary dry cleaning, and access to various discounts across company properties and partner organizations. Additional development opportunities are available through professional training and community engagement programs. This role provides a platform for individuals eager to grow their careers within a world-class hospitality company that values teamwork, diversity, and guest satisfaction. If you are enthusiastic about joining a vibrant team where your contributions help create memorable dining experiences, this opportunity at MGM Resorts International’s Costa Italian Restaurant awaits your application.
Job Requirements
- High school diploma or equivalent
- 2+ years of experience in fine dining or similar hospitality role
- Willingness to work part-time schedule including weekends and holidays
- Ability to stand and walk for extended periods
- Excellent interpersonal skills
- Ability to handle reservations and guest inquiries professionally
Job Qualifications
- 2+ years of prior relevant experience in a restaurant as a dining host is preferred
- Experience working in a similar resort setting is preferred
- Strong communication skills
- Ability to multitask and work in a fast-paced environment
- Excellent customer service skills
- Professional demeanor and appearance
Job Duties
- Communicate with restaurant reservations regarding special orders, cake orders, special requests - responsible for conveying all such information to management
- Maintain knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
- Greet guests promptly as they enter the restaurant
- Answer phones, keep accurate count of reservations and handle reservation book
- Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
- Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service
- Frequently check back with guests who are waiting to be seated
- make it evident to guests that they have not been forgotten and that tables are being prepared for them
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas
- shut down podium and forward phones to voice-loop at end of shift
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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