
Corporate Sales Manager - InterContinental Mark Hopkins
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $33.00 - $36.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Professional development opportunities
performance bonuses
Job Description
InterContinental Mark Hopkins San Francisco is a prestigious luxury hotel located in the heart of San Francisco. Part of the esteemed InterContinental Hotels Group (IHG), this historic hotel combines timeless elegance with modern amenities to deliver exceptional hospitality experiences. Known for its panoramic city views and prime location, the hotel attracts a diverse clientele including business travelers, tourists, and event organizers. As a full-service hotel, it offers a variety of dining options, meeting spaces, and accommodations designed for comfort and style. The Sales & Marketing Department at InterContinental Mark Hopkins plays a critical role in driving revenue growth and maintaining the hotel's market presence through strategic sales initiatives and relationship building.
The role of Corporate Sales Manager is a full-time, hourly position that reports directly to the Director of Sales & Marketing. This position is integral to the hotel's growth strategy as it focuses on generating corporate transient revenue by proactively soliciting and securing new business accounts while nurturing existing client relationships. Within this role, candidates will have the opportunity to work in a vibrant, fast-paced environment, engaging with key corporate clients and business markets in the San Francisco Bay Area. The salary for this position ranges from $33 to $36 per hour, reflecting the value placed on expertise and performance.
Corporate Sales Managers are tasked with cultivating strong client relationships and managing high-value accounts with a focus on increasing the hotel's revenues through volume accounts and strategic partnerships. This role demands a detail-oriented and results-driven individual who can independently prioritize tasks, effectively communicate across departments, and adapt to changing market conditions. They must excel in negotiating corporate rate agreements, responding to Request for Proposals (RFPs), and maximizing hotel exposure in the business travel market. The Corporate Sales Manager will also represent the hotel at trade shows, community events, and industry meetings, further establishing the hotel's footprint in the competitive corporate sector.
In addition to external sales activities, this role requires internal coordination with the Group and Catering teams to support joint selling efforts and ensure seamless service delivery to clients. The successful candidate will have proficiency in industry software platforms such as Opera, Delphi, and other CRM systems to maintain detailed account records and track sales activities. Their communication and presentation skills must be exceptional, enabling them to conduct compelling site inspections, client presentations, and FAM (familiarization) trips to showcase the hotel’s facilities.
Candidates should possess at least two years of hotel sales experience, preferably within the corporate or business travel segments, and have a solid understanding of corporate market trends in the Bay Area. They should be strategic thinkers and customer-focused professionals with the ability to work independently and as part of a collaborative team. Physical demands include the ability to conduct site tours, sales trips, and occasionally work evenings or weekends as business needs dictate. Overall, this position represents an excellent opportunity to contribute to one of San Francisco's iconic hotels and play a key role in driving its corporate sales growth.
The role of Corporate Sales Manager is a full-time, hourly position that reports directly to the Director of Sales & Marketing. This position is integral to the hotel's growth strategy as it focuses on generating corporate transient revenue by proactively soliciting and securing new business accounts while nurturing existing client relationships. Within this role, candidates will have the opportunity to work in a vibrant, fast-paced environment, engaging with key corporate clients and business markets in the San Francisco Bay Area. The salary for this position ranges from $33 to $36 per hour, reflecting the value placed on expertise and performance.
Corporate Sales Managers are tasked with cultivating strong client relationships and managing high-value accounts with a focus on increasing the hotel's revenues through volume accounts and strategic partnerships. This role demands a detail-oriented and results-driven individual who can independently prioritize tasks, effectively communicate across departments, and adapt to changing market conditions. They must excel in negotiating corporate rate agreements, responding to Request for Proposals (RFPs), and maximizing hotel exposure in the business travel market. The Corporate Sales Manager will also represent the hotel at trade shows, community events, and industry meetings, further establishing the hotel's footprint in the competitive corporate sector.
In addition to external sales activities, this role requires internal coordination with the Group and Catering teams to support joint selling efforts and ensure seamless service delivery to clients. The successful candidate will have proficiency in industry software platforms such as Opera, Delphi, and other CRM systems to maintain detailed account records and track sales activities. Their communication and presentation skills must be exceptional, enabling them to conduct compelling site inspections, client presentations, and FAM (familiarization) trips to showcase the hotel’s facilities.
Candidates should possess at least two years of hotel sales experience, preferably within the corporate or business travel segments, and have a solid understanding of corporate market trends in the Bay Area. They should be strategic thinkers and customer-focused professionals with the ability to work independently and as part of a collaborative team. Physical demands include the ability to conduct site tours, sales trips, and occasionally work evenings or weekends as business needs dictate. Overall, this position represents an excellent opportunity to contribute to one of San Francisco's iconic hotels and play a key role in driving its corporate sales growth.
Job Requirements
- Regular attendance and schedule flexibility required based on business demands
- ability to conduct site tours, sales calls, and occasional evening or weekend work
- must be able to sit, stand, walk, and lift up to 25 lbs as needed
Job Qualifications
- Bachelor’s degree preferred or equivalent hospitality sales experience
- 2+ years of hotel sales experience, preferably in corporate or business travel segments
- understanding of corporate market trends and Bay Area business drivers
- proficiency in Opera, Microsoft Office and CRM platforms such as Delphi
- exceptional communication, presentation, and negotiation skills
- ability to work independently, prioritize, and manage multiple tasks in a fast paced environment
- strategic thinker with strong business acumen, attention to detail, and takes action with sense of urgency
- customer-focused with a commitment to delivering elevated service
- collaborative team player with strong interpersonal skills
- results-driven, adaptable, and comfortable navigating changing environments
Job Duties
- Actively solicit, qualify, and secure new corporate volume accounts to achieve or exceed revenue goals
- manage existing corporate accounts through regular communication, site inspections, presentations, and entertainment
- own the RFP process and respond in a timely and thorough manner
- prepare individual proposals for corporate clients
- develop and maintain detailed account records, traces, and activities within Delphi and CRM systems
- maximize revenue by promoting all facets of the hotel through written and verbal communication
- conduct site inspections, off-site presentations, and sales trips to key accounts
- participate in trade shows, community events, and industry meetings
- organize and host FAM trips for major corporate clients
- communicate effectively across departments to ensure seamless service delivery
- support joint selling initiatives with Group and Catering teams
- provide market condition and competitive landscape feedback
- ensure confidentiality and proper handling of client and hotel data
- maintain knowledge of hotel policies, services, and local attractions
- complete Lost Business Reports and ensure follow-up actions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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