Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $75,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Flexible Schedule
Professional Development
Dental Insurance
Job Description
Heritage Hotels & Resorts Inc. is a prominent hospitality management company committed to delivering exceptional guest experiences through its portfolio of luxury hotels and resorts across New Mexico. With a strong emphasis on both employee satisfaction and customer service, Heritage Hotels offers a work environment characterized by flexibility, support, and unmatched benefits. The company takes pride in its vibrant culture, which embraces community engagement, celebrates local artisans, and promotes safe and inspiring environments for both guests and employees. Based in Albuquerque, NM, Heritage Hotels & Resorts continues to grow its presence within the region while maintaining a commitment to quality... Show More
Job Requirements
- Minimum of 3 years experience as a revenue manager
- university or college degree in a related discipline required
- experience working with Property Management System (Opera), Revenue Management System (Duetto), Central Reservations System (Synxis), and rate shopping tool (Lighthouse) preferred
- strategic thinking combined with proven ability to move strategy to action
- comfortable in discussion forums and able to present
- detail oriented with proven experience in analysis and problem solving
- proven track record of team building skills
- independent work style
- highly organized with ability to manage multiple priorities under time constraints
- strong experience or adaptable training in the use of automated systems, PCs and Microsoft Office products
- excellent verbal and written communication skills
- strong interpersonal and problem-solving abilities
- highly responsible and reliable
- focus on guest needs and service expectations
Job Qualifications
- University or college degree in a related discipline
- minimum of 3 years experience as a Revenue Manager
- experience working with Property Management System (Opera), Revenue Management System (Duetto), Central Reservations System (Synxis), and rate shopping tool (Lighthouse) preferred
- strong analytical and problem-solving skills
- excellent verbal and written communication skills
- strategic thinking with ability to move strategy to action
- proven team building skills
- strong interpersonal and problem-solving abilities
- highly organized and detail oriented
- ability to manage multiple priorities under time constraints
- independent work style
- adaptable to training in automated systems, PCs and Microsoft Office products
- focus on guest needs and service expectations
- highly responsible and reliable
Job Duties
- Develop and execute revenue management strategies for assigned luxury properties within the company portfolio
- monitor market trends, demand patterns, and competitive positioning to recommend pricing strategies across all channels
- conduct detailed performance analysis including forecasting, budgeting, pace reporting, and displacement analysis
- guide hotel teams on segmentation strategy, rate mix optimization, and inventory management best practices
- support the deployment and configuration of Property Management System (Opera), Revenue Management System (Duetto), and Central Reservations System (Synxis)
- collaborate with Sales, Marketing, and Operations to ensure commercial alignment and strategic execution
- evaluate group and transient demand to optimize business mix and maximize total hotel revenue
- deliver training and guidance to property-level teams and Central Reservations Team, ensuring consistency in strategy and execution
- participate in monthly business reviews and strategic planning sessions with executive leadership and hotel GMs
- follow departmental policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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