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Corporate Office Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities

Job Description

Charlestowne Hotels, based in Charleston, South Carolina, is a prominent full-service hospitality management company known for its innovative and proven expertise in hotel development, operational controls, marketing and revenue management, and financial reporting. With over 100 years of cumulative experience among its principals, Charlestowne Hotels has established itself as one of the most successful hospitality firms and one of the largest hotel management companies in the Southeastern United States. The company maintains a dedicated commitment to its guests, employees, owners, and the broader community, emphasizing professionalism, ethical conduct, and operational excellence.

Charlestowne Hotels manages a diverse portfolio of properties and focuses on delivering exceptional hotel experiences through strategic planning and meticulous execution. The corporate office, located at 28 Bridgeside Blvd Suite 201 in Charleston, serves as the operational hub where key decisions and daily management activities are coordinated to ensure smooth functioning across all managed properties. Authentic hospitality, efficiency, and positive relationships with stakeholders underscore the company's culture and operational philosophy.

The role of Corporate Office Manager at Charlestowne Hotels is a vital administrative position that supports the Executive Committee by handling a variety of communications, organizational, and administrative responsibilities. This full-time position is crafted for a detail-oriented, highly professional individual who thrives in managing confidential information while fostering strong, positive relations with company owners, vendors, and executive leadership. The Corporate Office Manager is responsible for maintaining the integrity of all parties involved and ensuring that workflows and office operations reflect the high standards set by Charlestowne Hotels.

In this role, the incumbent will consistently exhibit professionalism, uphold confidentiality, and expertly manage a range of office duties, including correspondence preparation, supply management, phone etiquette, and visitor reception. Mastery of office equipment and computer systems is essential to maintain the efficiency of the corporate office. The job demands a proactive approach to communication and problem-solving, aimed at supporting the executive team in meeting their administrative needs promptly and effectively.

The Corporate Office Manager must also comply with all company policies and procedures, maintaining a clean and organized workspace, and effectively managing multiple priorities in a dynamic environment. This role offers a unique opportunity to contribute directly to the success of a leading hospitality management company by ensuring seamless administrative support at the corporate level. Candidates who possess strong organizational skills, excellent communication abilities, and a commitment to ethical business practices will find this position fulfilling and impactful within the Charleston hospitality landscape.

Job Requirements

  • Degree in business or equivalent combination of education and experience
  • 1+ years of Executive Assistant or similar experience
  • Hospitality industry experience preferred

Job Qualifications

  • Degree in business or equivalent combination of education and experience
  • 1+ years of Executive Assistant or similar experience
  • Hospitality industry experience preferred
  • Proven experience providing effective written, verbal, and interpersonal communication
  • Ability to create, update and distribute routine reports and correspondence
  • Ability to speak effectively and professionally with individuals or groups inside and outside of the organization
  • Proven ability to prioritize, organize, and act efficiently and with urgency
  • Proven ability to manage multiple priorities and tasks at any given time

Job Duties

  • Conduct themselves in a highly ethical and professional manner maintaining confidentiality and protecting the integrity of Charlestowne Hotels
  • Maintains confidentiality and security of Charlestowne Hotels information, correspondences, reports and files
  • Provides timely communication and promotes positive relations with Charlestowne Owners and Vendors
  • Prepares and sends correspondence as required by corporate Executive committee
  • Prepares correspondence, memos and reports as assigned by corporate Executive committee
  • Maintains complete knowledge in the use of all office equipment, computers and manual systems
  • Maintains complete knowledge and complies with all Charlestowne and department policies and procedures
  • Displays a professional and organized work station maintaining cleanliness throughout shift
  • Completes supply requisitions
  • stocks office supplies upon receipt
  • Answers telephone and records messages legibly and completely using correct salutations and telephone etiquette
  • Greets all individuals arriving at corporate offices courteously and assists with their needs

Job Criteria

Experience

Mid Level (3-7 years)


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