Corporate Director of Revenue Management

Gibson Hotel Management, Inc. (GHMI) is a prominent, privately held hotel management, investment, and development company headquartered in Knoxville, Tennessee. Known for its distinguished track record, GHMI has earned a reputation for integrity, experience, and disciplined operational excellence in the hospitality industry. With a portfolio that spans multiple properties, GHMI is committed to fostering professional growth among its team members, delivering genuine hospitality to its guests, and generating exceptional returns for its partners. Recognized as an award-winning company, GHMI embraces a people-first leadership philosophy, cultivating a collaborative and inclusive workplace culture that celebrates achievements and invests in employee career advancement. The company offers competitive pay, comprehensive benefits including health, dental, vision, life insurance, 401(k), free telehealth services, and a cell phone stipend to its dedicated workforce.

The role of Corporate Director of Revenue Management at GHMI is one of high impact and strategic importance. This full-time, exempt, salaried position is based at GHMI's corporate office and falls within the Sales & Revenue Management department. The Corporate Director of Revenue Management plays a crucial role in maximizing revenue and financial performance across GHMI's diverse hotel portfolio. Working in close partnership with the Vice President of Sales and Marketing, the individual in this role provides strategic consultation and support to assigned properties through weekly revenue calls, forecasting exercises, and detailed revenue analysis.

Success in this role demands a data-driven approach backed by strong analytical capabilities and exceptional communication skills. The Corporate Director oversees yield control management, inventory allocation, and rate optimization to drive revenue growth from all distribution channels. Responsibilities include coordinating effectively with front office teams to capitalize on upselling opportunities, performing displacement analyses to guide group sales decisions, and preparing comprehensive market segmentation and production reports. The position also involves creating and distributing timely strategy packets for property teams to ensure alignment and informed decision-making.

Key duties extend to overseeing weekly and monthly forecasting, aligning property forecasts with corporate expectations, monitoring group cut-off dates, and adjusting inventory controls throughout the day using advanced revenue management systems. Additionally, the Corporate Director engages in special projects, participates in task forces and training sessions, and serves as a subject matter expert on revenue management principles and system usage. This role also leads the annual business travel pricing process, providing critical data insights and pricing guidance to meet revenue targets.

Ideal candidates are statistically oriented with sharp managerial skills and a solid understanding of hotel yield management practices. The position requires the ability to research and develop customized revenue enhancement programs, maintain efficient communication with general managers and directors of sales, and work collaboratively across organizational levels. A degree in business, statistical analysis, or hotel management is preferred, alongside proficiency in major hotel property management systems and databases. Previous on-property general management or Director of Sales and Marketing experience is considered a strong advantage.

GHMI welcomes professionals who are enthusiastic about making a tangible difference in the hospitality industry. The company continues to grow and innovate, offering exciting career advancement opportunities for talented individuals ready to lead revenue management initiatives that contribute directly to the overall success of GHMI properties.