Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $33.00 - $35.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid parental leave
Personal Leave
Job Description
Rapport is a specialized division of FLIK Hospitality Group, which is a part of Compass Group USA, a global leader in food and support services. Rapport is dedicated to comprehensive guest and employee services, meeting and event planning, and conference center management. Unlike recruitment agencies, Rapport focuses exclusively on direct employment without temporary contracts, fostering long-term career development for its ambassadors. This approach underscores Rapport’s commitment to providing stable and rewarding careers where employees can grow professionally while enjoying a range of comprehensive benefits. The company prides itself on a collaborative work environment that extends beyond local boundaries, connecting ambassadors... Show More
Job Requirements
- High school diploma or equivalent
- prior concierge or customer service experience
- ability to communicate effectively
- multitasking ability
- problem-solving capability
- collaborative team player
- must be able to perform essential job functions with or without accommodation
Job Qualifications
- High school diploma or equivalent
- prior experience in concierge or customer service role
- strong communication skills
- ability to manage multiple tasks effectively
- problem-solving skills
- experience with event coordination
- ability to work collaboratively in a team environment
Job Duties
- Greet and manage visitors
- maintain common areas
- manage and order supplies
- coordinate catering
- ensure premises upkeep
- prepare meeting rooms
- provide light on/off boarding support
- manage and triage concierge requests
- approve locker accommodations
- approve access to work floor amenities
- troubleshoot work floor issues
- collaborate with experience coordinators and campus managers
- conduct tours and act as a campus ambassador
- maintain onboarding packages
- create and distribute campus surveys
- support ad hoc campus experience requests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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